2026 data Public-data reference. official source

shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal?

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal?'s complaint history from CFPB public records. 1 consumers have filed complaints since 4.Wh. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
4.Wh
Since

Total complaints

1

Filed since 4.Wh

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal? complaint mix by product

Total complaints: 1

shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal? complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). showing on: 1 complaints (100.0%), resolution 0.0% showing on 100.0%
  • showing on 1 100.0% 0% relief

How shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal?'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
showing on the Loan History Summary increasing the Principal Balance by {$670.00} 1

Top Issues

Issue Complaints
and reducing the Escrow Account by {$740.00}? Why? XXXX See Loan History Summary ) 5.Why are there debits to Unapplied Payments on XX/XX/XXXX for {$170.00} and {$96.00}? 6.What are these transactions listed for XX/XX/XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal?

shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal? has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 4.Wh, and the most recent logged activity is 4.What are, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal? reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "showing on the Loan History Summary increasing the Principal Balance by {$670.00}", and the single most common underlying issue is "and reducing the Escrow Account by {$740.00}? Why? XXXX See Loan History Summary ) 5.Why are there debits to Unapplied Payments on XX/XX/XXXX for {$170.00} and {$96.00}? 6.What are these transactions listed for XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal?: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal? have?

shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal? has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal? respond to complaints on time?

shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal? has a 0% timely response rate to CFPB complaints.

What is the most common complaint about shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal??

The most common issue reported against shown on the Loan History Summary a total of {$860.00} deducted from the Un-applied balance account? ( See Loan History summary ) 8.What happened to the Un-applied balance amounts ( overage payment amounts ) for {$58.00} on XX/XX/XXXX and {$96.00} on XX/XX/XXXX? Why werent these payments applied to the Principal? is "and reducing the Escrow Account by {$740.00}? Why? XXXX See Loan History Summary ) 5.Why are there debits to Unapplied Payments on XX/XX/XXXX for {$170.00} and {$96.00}? 6.What are these transactions listed for XX/XX/XXXX" in the "showing on the Loan History Summary increasing the Principal Balance by {$670.00}" product category.

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