Total complaints
2
Filed since Anot
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows should have communicated to me as soon as she knew it was happening. I ended up paying what was due on my account and also additional fees for the repossession's complaint history from CFPB public records. 2 consumers have filed complaints since Anot. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Anot
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How should have communicated to me as soon as she knew it was happening. I ended up paying what was due on my account and also additional fees for the repossession's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on two separate occasions my car was out for repossession and I received no notice in the mail and not even a hint about it from XXXX XXXX who was supposed to be in charge of my account. The first occasion I happened to not be home and my mother in law called me that there was someone at my house trying to repossess my car. I immediately called CIG and worked out a payment arrangement to be able to keep my car but they said that I would have to pay fees for the repossession activity. The second instance | 2 |
| State | Complaints |
|---|---|
| this was last year and she tells me that if my car was ever out for repossession again | 2 |
| Issue | Complaints |
|---|---|
| if she has and still is in charge of my account | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
should have communicated to me as soon as she knew it was happening. I ended up paying what was due on my account and also additional fees for the repossession has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Anot, and the most recent logged activity is Another in, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, should have communicated to me as soon as she knew it was happening. I ended up paying what was due on my account and also additional fees for the repossession reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on two separate occasions my car was out for repossession and I received no notice in the mail and not even a hint about it from XXXX XXXX who was supposed to be in charge of my account. The first occasion I happened to not be home and my mother in law called me that there was someone at my house trying to repossess my car. I immediately called CIG and worked out a payment arrangement to be able to keep my car but they said that I would have to pay fees for the repossession activity. The second instance", and the single most common underlying issue is "if she has and still is in charge of my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating should have communicated to me as soon as she knew it was happening. I ended up paying what was due on my account and also additional fees for the repossession: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
should have communicated to me as soon as she knew it was happening. I ended up paying what was due on my account and also additional fees for the repossession has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
should have communicated to me as soon as she knew it was happening. I ended up paying what was due on my account and also additional fees for the repossession has a 0% timely response rate to CFPB complaints.
The most common issue reported against should have communicated to me as soon as she knew it was happening. I ended up paying what was due on my account and also additional fees for the repossession is "if she has and still is in charge of my account" in the "on two separate occasions my car was out for repossession and I received no notice in the mail and not even a hint about it from XXXX XXXX who was supposed to be in charge of my account. The first occasion I happened to not be home and my mother in law called me that there was someone at my house trying to repossess my car. I immediately called CIG and worked out a payment arrangement to be able to keep my car but they said that I would have to pay fees for the repossession activity. The second instance" product category.
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