Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows she told me to go to the branch to find out details about transaction.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How she told me to go to the branch to find out details about transaction.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a letter from the bank dated on XX/XX/2016 stating both the card and PIN were used to complete the transactions | 1 |
| Issue | Complaints |
|---|---|
| the bank representative told me that the cash advance was transferred to my personal checking account on XX/XX/XXXX. I was shocked as I have never done this kind of transaction. But when I checked my personal checking accounts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
she told me to go to the branch to find out details about transaction. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, she told me to go to the branch to find out details about transaction. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter from the bank dated on XX/XX/2016 stating both the card and PIN were used to complete the transactions", and the single most common underlying issue is "the bank representative told me that the cash advance was transferred to my personal checking account on XX/XX/XXXX. I was shocked as I have never done this kind of transaction. But when I checked my personal checking accounts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating she told me to go to the branch to find out details about transaction.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
she told me to go to the branch to find out details about transaction. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
she told me to go to the branch to find out details about transaction. has a 0% timely response rate to CFPB complaints.
The most common issue reported against she told me to go to the branch to find out details about transaction. is "the bank representative told me that the cash advance was transferred to my personal checking account on XX/XX/XXXX. I was shocked as I have never done this kind of transaction. But when I checked my personal checking accounts" in the "I received a letter from the bank dated on XX/XX/2016 stating both the card and PIN were used to complete the transactions" product category.
Read our methodology — how this data is sourced, computed, and verified.