Total complaints
1
Filed since Lett
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows she then said she felt this was odd!! So she filed the request while I was on the phone and told me I should receive the letter and credit by XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Lett. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Lett
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How she then said she felt this was odd!! So she filed the request while I was on the phone and told me I should receive the letter and credit by XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| MA XXXX To whom it may concern ( seeing never get a real name ) | 1 |
| State | Complaints |
|---|---|
| that they had only 10 business days from accepting my dispute ( XX/XX/XXXX ) to have these things done and it was now day 10. I then called on XX/XX/XXXX @ XXXX and spoke to a male agent who was persistent that the credit had to have been issued ( per what he could see in the computer ) and he proceeded to go through my account seeking the credit!! I told him no credit or letter had been issued to me. Upon verifying no credit had been issued he asked if I minded sitting on hold while he called a claim specialist manager | 1 |
| Issue | Complaints |
|---|---|
| she told me my dispute was approved and a provisional credit should have been issued | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
she then said she felt this was odd!! So she filed the request while I was on the phone and told me I should receive the letter and credit by XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Lett, and the most recent logged activity is Letter dir, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, she then said she felt this was odd!! So she filed the request while I was on the phone and told me I should receive the letter and credit by XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "MA XXXX To whom it may concern ( seeing never get a real name )", and the single most common underlying issue is "she told me my dispute was approved and a provisional credit should have been issued".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating she then said she felt this was odd!! So she filed the request while I was on the phone and told me I should receive the letter and credit by XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
she then said she felt this was odd!! So she filed the request while I was on the phone and told me I should receive the letter and credit by XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
she then said she felt this was odd!! So she filed the request while I was on the phone and told me I should receive the letter and credit by XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against she then said she felt this was odd!! So she filed the request while I was on the phone and told me I should receive the letter and credit by XX/XX/XXXX is "she told me my dispute was approved and a provisional credit should have been issued" in the "MA XXXX To whom it may concern ( seeing never get a real name )" product category.
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