Total complaints
1
Filed since Shoc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows she placed me on an extended hold's complaint history from CFPB public records. 1 consumers have filed complaints since Shoc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Shoc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How she placed me on an extended hold's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I immediately escalated the matter to a Customer Service manager ( XXXX | 1 |
| State | Complaints |
|---|---|
| and upon return she offered my a courtesy resolution of 50 % - {$100.00}. I felt insulted. I told her I had done nothing wrong as a buyer/credit card user | 1 |
| Issue | Complaints |
|---|---|
| and her attention to my complaint was beyond unsatisfactory. She expressed no interest in researching the issue and providing a reasonable resolution to my dispute. She merely read the notes on their file and repeated the same info to me as what I had already heard from the prior rep. I asked for another manager | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
she placed me on an extended hold has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Shoc, and the most recent logged activity is Shocked wi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, she placed me on an extended hold reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I immediately escalated the matter to a Customer Service manager ( XXXX", and the single most common underlying issue is "and her attention to my complaint was beyond unsatisfactory. She expressed no interest in researching the issue and providing a reasonable resolution to my dispute. She merely read the notes on their file and repeated the same info to me as what I had already heard from the prior rep. I asked for another manager".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating she placed me on an extended hold: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
she placed me on an extended hold has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
she placed me on an extended hold has a 0% timely response rate to CFPB complaints.
The most common issue reported against she placed me on an extended hold is "and her attention to my complaint was beyond unsatisfactory. She expressed no interest in researching the issue and providing a reasonable resolution to my dispute. She merely read the notes on their file and repeated the same info to me as what I had already heard from the prior rep. I asked for another manager" in the "I immediately escalated the matter to a Customer Service manager ( XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.