Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows she came back's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How she came back's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a bill stating that I have a principal balance of {$100.00}. Once again | 1 |
| State | Complaints |
|---|---|
| again saying she would take care of this and the loan would be paid off by XX/XX/XXXX. And it would take until about XX/XX/XXXX for an email to be sent out to us verifying that the loan has been paid off. I sent a letter to Shellpoint on XX/XX/XXXX outlining all these problems. | 1 |
| Issue | Complaints |
|---|---|
| she put me on hold while she found a supervisor. She never came back to the phone | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
she came back has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, she came back reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a bill stating that I have a principal balance of {$100.00}. Once again", and the single most common underlying issue is "she put me on hold while she found a supervisor. She never came back to the phone".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating she came back: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
she came back has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
she came back has a 0% timely response rate to CFPB complaints.
The most common issue reported against she came back is "she put me on hold while she found a supervisor. She never came back to the phone" in the "I received a bill stating that I have a principal balance of {$100.00}. Once again" product category.
Read our methodology — how this data is sourced, computed, and verified.