Total complaints
1
Filed since None
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows She advised that I would have to contact customer service's complaint history from CFPB public records. 1 consumers have filed complaints since None. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since None
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How She advised that I would have to contact customer service's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| where we spoke with a woman named XXXX XXXX in their `` collections department ''. This conversation lasted 39 minutes and 49 seconds. Our initial point of the conversation was trying to understand who was actually calling as they go by several business names which was part of the confusion. Furthermore we discussed the charges as this was the first notice we have received that there was an outstanding balance | 1 |
| State | Complaints |
|---|---|
| but fees would continue to occur on the account regardless. She transferred me to XXXX XXXX customer service. after a long hold time I decided to proceed with the call back request. 2 and a half hours later we received the call back. The agent advised they would work on sending me a new device | 1 |
| Issue | Complaints |
|---|---|
| 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
She advised that I would have to contact customer service has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to None, and the most recent logged activity is None of th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, She advised that I would have to contact customer service reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "where we spoke with a woman named XXXX XXXX in their `` collections department ''. This conversation lasted 39 minutes and 49 seconds. Our initial point of the conversation was trying to understand who was actually calling as they go by several business names which was part of the confusion. Furthermore we discussed the charges as this was the first notice we have received that there was an outstanding balance", and the single most common underlying issue is "email".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating She advised that I would have to contact customer service: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
She advised that I would have to contact customer service has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
She advised that I would have to contact customer service has a 0% timely response rate to CFPB complaints.
The most common issue reported against She advised that I would have to contact customer service is "email" in the "where we spoke with a woman named XXXX XXXX in their `` collections department ''. This conversation lasted 39 minutes and 49 seconds. Our initial point of the conversation was trying to understand who was actually calling as they go by several business names which was part of the confusion. Furthermore we discussed the charges as this was the first notice we have received that there was an outstanding balance" product category.
Read our methodology — how this data is sourced, computed, and verified.