Total complaints
1
Filed since Bene
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows shall charge or collect from a person's complaint history from CFPB public records. 1 consumers have filed complaints since Bene. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Bene
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How shall charge or collect from a person's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was recently informed that under Louisiana Revised statute tile 29:312 ( Louisiana Servicemembers Civil Relief Act ) Im entitled to having my interest rate lowered to 6 % and that I can also get back payment for anything Ive paid over 6 % from XX/XX/XXXX. This is for individuals stationed in Louisiana. Ive been stationed at XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| or spouse of a person | 1 |
| Issue | Complaints |
|---|---|
| Im applying for this benefit under the Louisiana Statute and not the Federal. I understand the federal law limits me to debt accrued prior to service | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
shall charge or collect from a person has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Bene, and the most recent logged activity is Benefit ap, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, shall charge or collect from a person reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was recently informed that under Louisiana Revised statute tile 29:312 ( Louisiana Servicemembers Civil Relief Act ) Im entitled to having my interest rate lowered to 6 % and that I can also get back payment for anything Ive paid over 6 % from XX/XX/XXXX. This is for individuals stationed in Louisiana. Ive been stationed at XXXX XXXX", and the single most common underlying issue is "Im applying for this benefit under the Louisiana Statute and not the Federal. I understand the federal law limits me to debt accrued prior to service".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating shall charge or collect from a person: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
shall charge or collect from a person has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
shall charge or collect from a person has a 0% timely response rate to CFPB complaints.
The most common issue reported against shall charge or collect from a person is "Im applying for this benefit under the Louisiana Statute and not the Federal. I understand the federal law limits me to debt accrued prior to service" in the "I was recently informed that under Louisiana Revised statute tile 29:312 ( Louisiana Servicemembers Civil Relief Act ) Im entitled to having my interest rate lowered to 6 % and that I can also get back payment for anything Ive paid over 6 % from XX/XX/XXXX. This is for individuals stationed in Louisiana. Ive been stationed at XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.