Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows several times but keep getting the automated response sayin to call back at another time.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How several times but keep getting the automated response sayin to call back at another time.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we're unable to approve this request because we don't have your current income and/or monthly mortgage/rent payment information on file. I updated the information and then received another letter dated XX/XX/XXXX stating | 1 |
| Issue | Complaints |
|---|---|
| XXXX. We reviewed your request to increase the credit limit on your Citi Diamond Preferred Mastercard account. We're unable to approve your request because your credit report shows a delinquent credit obligation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
several times but keep getting the automated response sayin to call back at another time. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, several times but keep getting the automated response sayin to call back at another time. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we're unable to approve this request because we don't have your current income and/or monthly mortgage/rent payment information on file. I updated the information and then received another letter dated XX/XX/XXXX stating", and the single most common underlying issue is "XXXX. We reviewed your request to increase the credit limit on your Citi Diamond Preferred Mastercard account. We're unable to approve your request because your credit report shows a delinquent credit obligation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating several times but keep getting the automated response sayin to call back at another time.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
several times but keep getting the automated response sayin to call back at another time. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
several times but keep getting the automated response sayin to call back at another time. has a 0% timely response rate to CFPB complaints.
The most common issue reported against several times but keep getting the automated response sayin to call back at another time. is "XXXX. We reviewed your request to increase the credit limit on your Citi Diamond Preferred Mastercard account. We're unable to approve your request because your credit report shows a delinquent credit obligation" in the "we're unable to approve this request because we don't have your current income and/or monthly mortgage/rent payment information on file. I updated the information and then received another letter dated XX/XX/XXXX stating" product category.
Read our methodology — how this data is sourced, computed, and verified.