Total complaints
3
Filed since Acco
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows setting forth to the extent applicable the reasons why the creditor believes the account of the obligor was correctly shown in the statement and's complaint history from CFPB public records. 3 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How setting forth to the extent applicable the reasons why the creditor believes the account of the obligor was correctly shown in the statement and's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a payment made by the obligor | 2 |
| their Chief Financial XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX fail to honor my request and send documentary evidence of accounting. Under the Fair Credit Billing Act under section XXXX of XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| upon request of the obligor | 3 |
| Issue | Complaints |
|---|---|
| the creditor shall | 2 |
| including the crediting of any finance charges on amounts erroneously billed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
setting forth to the extent applicable the reasons why the creditor believes the account of the obligor was correctly shown in the statement and has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Upon recei, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, setting forth to the extent applicable the reasons why the creditor believes the account of the obligor was correctly shown in the statement and reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a payment made by the obligor", and the single most common underlying issue is "the creditor shall".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating setting forth to the extent applicable the reasons why the creditor believes the account of the obligor was correctly shown in the statement and: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
setting forth to the extent applicable the reasons why the creditor believes the account of the obligor was correctly shown in the statement and has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
setting forth to the extent applicable the reasons why the creditor believes the account of the obligor was correctly shown in the statement and has a 0% timely response rate to CFPB complaints.
The most common issue reported against setting forth to the extent applicable the reasons why the creditor believes the account of the obligor was correctly shown in the statement and is "the creditor shall" in the "a payment made by the obligor" product category.
Read our methodology — how this data is sourced, computed, and verified.