Total complaints
1
Filed since On X
2026 data Public-data reference. official source
Seterus is stating that I am 31 days past due
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Seterus is stating that I am 31 days past due's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Seterus is stating that I am 31 days past due complaint mix by product
- XXXX I 1 100.0% – 0% relief
How Seterus is stating that I am 31 days past due's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX I received a Escrow Account Statement for my loan | 1 |
Top States
| State | Complaints |
|---|---|
| I have spent hours on the phone with their representative stating that they are going to apply the fund properly. I have be threaten with foreclosure. Seterus needs to be evaluated with their business practices. I have lived in my house for 15 years and had no issues until Seterus has taken over my loan servicing mortgage.,,Seterus | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I contacted Seterus and made them aware verbally that I am responsible for my property taxes and insurance. I was informed to send fax a letter stating those facts. I did on XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Seterus is stating that I am 31 days past due
Seterus is stating that I am 31 days past due has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Seterus is stating that I am 31 days past due reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX I received a Escrow Account Statement for my loan", and the single most common underlying issue is "I contacted Seterus and made them aware verbally that I am responsible for my property taxes and insurance. I was informed to send fax a letter stating those facts. I did on XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Seterus is stating that I am 31 days past due: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Seterus is stating that I am 31 days past due have?
Seterus is stating that I am 31 days past due has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Seterus is stating that I am 31 days past due respond to complaints on time?
Seterus is stating that I am 31 days past due has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Seterus is stating that I am 31 days past due?
The most common issue reported against Seterus is stating that I am 31 days past due is "I contacted Seterus and made them aware verbally that I am responsible for my property taxes and insurance. I was informed to send fax a letter stating those facts. I did on XXXX XXXX" in the "XXXX I received a Escrow Account Statement for my loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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