Total complaints
100
Filed since ( 1
2026 data Public-data reference. official source
services
100 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
100 consumer complaints filed with the CFPB
This profile shows services's complaint history from CFPB public records. 100 consumers have filed complaints since ( 1 . The company has a 0% timely response rate and has provided relief in 0% of cases.
100
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
21
States Active
( 1
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
services complaint mix by product
- or may 69 83.1% – 0% relief
- Section ( 3 3.6% – 0% relief
- these misstatements 3 3.6% – 0% relief
- confidentiality 2 2.4% – 0% relief
- saying that 2 2.4% – 0% relief
- apply for 2 2.4% – 0% relief
- see a 2 2.4% – 0% relief
How services's 100 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| or may rescind any block | 69 |
| Section ( c ) of FCRA 605B ( 15 U.S.C. 1681c-2 ) would apply. Subsection ( c ) reads as follows : In general. A consumer reporting agency may decline to block | 3 |
| these misstatements are punishable as perjury under 18 U.S.C 1621. The items found within my credit report that I listed on the following pages are not related to any transaction that I made. I am alleging that a person or company -without my authorization- used my personal identifying information to apply for goods | 3 |
| confidentiality | 2 |
| saying that these fraudulent inquiries are verified information not only shows that theyve received my identity theft report | 2 |
| apply for | 2 |
| see a blurb from the email I discuss above : We are responding to your request that information in your personal credit report be blocked due to identity theft. Based on our review of your request and the information available to us | 2 |
| XX/XX/2022 | 1 |
| '' but she admitted that there is no chance that the escalation will result in any contact whatsoever from any representative of the company. She reluctantly and very politely conceded that no-one will ever call me back | 1 |
| on XX/XX/2023 | 1 |
| through the CFPB Complaint portal. We appreciate consumers who take the time to let us know about their experiences with our company. We have reviewed and considered the information | 1 |
| stating : We are responding to your request that information in your personal credit report be blocked due to identity theft. Based on our review of your request and the information available to us | 1 |
| I conducted a thorough review of my personal financial records | 1 |
| Experian sent me the following statement in an email response : Based on our review of your request and the information available to us | 1 |
| places of public accommodationincluding banksare legally required to provide reasonable modifications to policies | 1 |
| ... A consumer reporting agency may decline to block | 1 |
| Experian stated : We are responding to your request that information in your personal credit report be blocked due to identity theft. Based on our review of your request and the information available to us | 1 |
| not later than 4 business days after the date of receipt by such agency of ( 1 ) appropriate proof of the identity of the consumer ; ( 2 ) a copy of an identity theft report ; ( 3 ) the identification of such information by the consumer ; and ( 4 ) a statement by the consumer that the information is not information relating to any transaction by the consumer. ( b ) Notification. A consumer reporting agency shall promptly notify the furnisher of information identified by the consumer under subsection ( a ) of this section ( 1 ) that the information may be a result of identity theft ; ( 2 ) that an identity theft report has been filed ; ( 3 ) that a block has been requested under this section ; and ( 4 ) of the effective dates of the block. ( c ) Authority to decline or rescind. ( 1 ) In general. A consumer reporting agency may decline to block | 1 |
| attached is the full publication of that section which is Statue 15 USC 1681c-2 ( c ) in the original Dispute I wrote a statment '' There is information that is on my consumer report that is a result of identity theft. I did not provide written permission or instructions for the identified transactions to be reported on my consumer report. I am requesting that the reporting of this information be blocked and deleted. My request to block is not being made in error ; nor is my request to block being made on the basis of material misrepresentation of fact by me relevant to the request to block the identified transactions. The identified transactions are not information related to any transaction by me as the consumer. That statment Alone take away any chance for any A ( c ) Authority to decline or rescind ( 1 ) In general A consumer reporting agency may decline to block | 1 |
| XXXXXXXX XXXX XXXXXXXX This debt is not mine. I have never entered into any financing agreement | 1 |
| despite know I was medically incapacitated at the time of these issues | 1 |
| Experian improperly declined my request to block this information. In their response dated XX/XX/XXXX | 1 |
| We are responding to your request that information in your personal credit report be blocked due to identity theft. Based on our review of your request and the information available to us | 1 |
| or XXXX rescind any block | 1 |
Top States
| State | Complaints |
|---|---|
| or money as a result of the blocked transaction or transactions. | 65 |
| or money as a result of the blocked transaction or transactions. ( 2 ) Notification to consumer. If a block of information is declined or rescinded under this subsection | 7 |
| or moneys as a result of one or more of the transactions that you are seeking to block. | 4 |
| or money as a result of the transactions. I attempted to file a police report | 3 |
| real property | 2 |
| or money for the blocking of this information. | 2 |
| or benefits from the fraudulent accounts listed above. | 2 |
| or moneys as a result of XXXX or more of the transactions that you are seeking to block. | 2 |
| goods | 1 |
| and rewards to our customers '' is simply not true. A customer with a concern isn't permitted to even speak or write to a person in leadership willing to respond.,,CAPITAL ONE FINANCIAL CORPORATION,NY,14534,,Consent provided,Web,2020-09-03,Closed with explanation,Yes,N/A,3827613 | 1 |
| or moneys as a result of the disputed transactions. For additional assistance | 1 |
| or moneys as a result of one or more of the transactions that you are seeking to block. '' This response is both baseless and illegal. I have complied with all legal requirements | 1 |
| or funds tied to this account | 1 |
| or money as result of the blocked transaction or transactions. | 1 |
| facilities | 1 |
| or moneys as a result of one or more of the transactions that you are seeking to block. Therefore | 1 |
| or money as a result of the blocked transaction or transactions.,,EQUIFAX | 1 |
| or funds related to this alleged obligation.,,Collection Management Holdings | 1 |
| or money as result of the blocked transaction or transactions. XXXX XXXX XXXX XXXX,,EQUIFAX | 1 |
| or moneys as a result of one or more of the transactions that you are seeking to block. . They also asked for additional information that was already included in my original complaint. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| if the consumer reporting agency reasonably determines that ( A ) the information was blocked in error | 66 |
| or | 8 |
| of information relating to a consumer under this section | 6 |
| if the consumer reporting agency reasonably determines the following : ( A ) The information was blocked in error or a block was requested by the consumer in error : ( B ) The information was blocked | 3 |
| or money ; and | 3 |
| including to obtain | 2 |
| and the identity theft report from the Federal Trade Commission | 2 |
| or otherwise consent to the following accounts | 2 |
| they did not elaborate other than to inform me that non-payment would result in serious consequences such as wage garnishment. They informed me that they would do this in XXXX. This is confirmed on the letter that I received the next day. I asked repeatedly for an itemized list of the debt | 1 |
| or consider any other circumstances. There is no reconsideration | 1 |
| but to add insult to injury | 1 |
| you have supplied through the CFPB portal and directly to Experian. We are currently in the process of contacting the data furnisher ( s ) and/or public record vendor ( s ) to verify the accuracy of the information with which you disagree as needed. Please note that an investigation may take up to 30 days. Upon completion | 1 |
| payment history | 1 |
| and procedures when necessary to afford services to individuals with disabilities. Specifically : 42 U.S.C. 12182 ( b ) ( 2 ) ( A ) ( ii ) requires public accommodations to make reasonable modifications in policies | 1 |
| or business relationship with XXXX XXXX XXXX | 1 |
| if the consumer reporting agency reasonably determines that ( XXXX ) the information was blocked in error or a block was requested by the consumer in error ; ( XXXX ) the information was blocked | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About services
services has accumulated 100 consumer complaints in the CFPB public database, with filings active across 21 U.S. states. Of those submissions, 88 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 1 , and the most recent logged activity is reporting , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, services reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "or may rescind any block", and the single most common underlying issue is "if the consumer reporting agency reasonably determines that ( A ) the information was blocked in error".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does services have?
services has received 100 consumer complaints filed with the Consumer Financial Protection Bureau.
Does services respond to complaints on time?
services has a 0% timely response rate to CFPB complaints.
What is the most common complaint about services?
The most common issue reported against services is "if the consumer reporting agency reasonably determines that ( A ) the information was blocked in error" in the "or may rescind any block" product category.
Read our methodology — how this data is sourced, computed, and verified.
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