Total complaints
1
Filed since Greg
2026 data Public-data reference. official source
servicer by servicer
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows servicer by servicer's complaint history from CFPB public records. 1 consumers have filed complaints since Greg. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Greg
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
servicer by servicer complaint mix by product
- per our 1 100.0% – 0% relief
How servicer by servicer's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| per our agreement with our original loan owner and servicer. They seem to have no information about the monthly payments we have made | 1 |
Top States
| State | Complaints |
|---|---|
| without anyone being accountable to the agreement we had made with XXXX to modify our home loan by taking the past due amounts and adding them onto the end of our loan. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and have provided no explanation of our escrow account balance. They were not able to give us any loan information for weeks after our loan was transferred to them and they gave us conflicting information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About servicer by servicer
servicer by servicer has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Greg, and the most recent logged activity is Gregory Fu, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, servicer by servicer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "per our agreement with our original loan owner and servicer. They seem to have no information about the monthly payments we have made", and the single most common underlying issue is "and have provided no explanation of our escrow account balance. They were not able to give us any loan information for weeks after our loan was transferred to them and they gave us conflicting information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating servicer by servicer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does servicer by servicer have?
servicer by servicer has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does servicer by servicer respond to complaints on time?
servicer by servicer has a 0% timely response rate to CFPB complaints.
What is the most common complaint about servicer by servicer?
The most common issue reported against servicer by servicer is "and have provided no explanation of our escrow account balance. They were not able to give us any loan information for weeks after our loan was transferred to them and they gave us conflicting information" in the "per our agreement with our original loan owner and servicer. They seem to have no information about the monthly payments we have made" product category.
Read our methodology — how this data is sourced, computed, and verified.
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