Servicemember,Consent provided,Web,2023-05-17,Closed with explanation,Yes,N/A,6987868

What the CFPB Record Shows About Servicemember,Consent provided,Web,2023-05-17,Closed with explanation,Yes,N/A,6987868

Servicemember,Consent provided,Web,2023-05-17,Closed with explanation,Yes,N/A,6987868 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to TRUI, and the most recent logged activity is TRUIST Mor, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Servicemember,Consent provided,Web,2023-05-17,Closed with explanation,Yes,N/A,6987868 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and he passed away on XX/XX/XXXX. I immediately contacted the bank and made them aware of his passing and that I will be taking over monthly payments. There have been 15 monthly mortgage payments made since his death. TRUIST has been in possession of the following documents since XX/XX/XXXX : -- Death Certificate -- State of Maryland Letters of Administration ( Personal Representative ) -- Homeland Security Form required by TRUIST. My brother was coming out of a forebearance plan with TRUIST and was given a Loan Modification Package which arrived after his death. I have been promised repeatedly since XX/XX/XXXX that this modification package would now be sent to me to administer as part of the estate. As of today", and the single most common underlying issue is "I have not been given any control over this mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Servicemember,Consent provided,Web,2023-05-17,Closed with explanation,Yes,N/A,6987868: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.