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Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
XX/X
Since

Total complaints

1

Filed since XX/X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804 complaint mix by product

Total complaints: 1

Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Attached New: 1 complaints (100.0%), resolution 0.0% Attached New 100.0%
  • Attached New 1 100.0% 0% relief

How Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Attached New Action Plan and New Disclosures 1

Top Issues

Issue Complaints
spoke with XXXX in the Short sale department confirmed receipt of all requested documents file is with underwriting and expect a decision by Friday XXXX XXXX. Next appointment scheduled for XX/XX/XXXX @ XXXX. XXXX XX/XX/XXXX ( XXXX ) 30 Appt XXXX Contact the borrower servicer spoke with XXXX in the Loss mitigation department 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804

Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Attached New Action Plan and New Disclosures", and the single most common underlying issue is "spoke with XXXX in the Short sale department confirmed receipt of all requested documents file is with underwriting and expect a decision by Friday XXXX XXXX. Next appointment scheduled for XX/XX/XXXX @ XXXX. XXXX XX/XX/XXXX ( XXXX ) 30 Appt XXXX Contact the borrower servicer spoke with XXXX in the Loss mitigation department".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804 have?

Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804 respond to complaints on time?

Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804?

The most common issue reported against Servicemember,Consent provided,Web,2020-03-17,Closed with explanation,Yes,N/A,3569804 is "spoke with XXXX in the Short sale department confirmed receipt of all requested documents file is with underwriting and expect a decision by Friday XXXX XXXX. Next appointment scheduled for XX/XX/XXXX @ XXXX. XXXX XX/XX/XXXX ( XXXX ) 30 Appt XXXX Contact the borrower servicer spoke with XXXX in the Loss mitigation department" in the "Attached New Action Plan and New Disclosures" product category.

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