CFPB · Single-product concentration
Servicelink Loss Mitigation Services
15 CFPB complaints · 80% in "Mortgage" · top issue Loan servicing, payments, escrow account.
Servicelink Loss Mitigation Services: 80% of 15 CFPB complaints sit in "Mortgage". Timely 93.3% · relief 6.7%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2020
CFPB relief outcome brief
CCDB company servicelink-loss-mitigation-services
6.7% relief · 93.3% timely · 15 filings · Mortgage
Same-product relief peers
Nearest relief peer: Primelending, a Plainscapital Company (6.8% relief)
Servicelink Loss Mitigation Services closes 6.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Servicelink Loss Mitigation Services scores strongest on timely response (88/100 percentile-benchmarked) and weakest on relief provided (31/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
31 / 100 percentile-benchmarked
6.7% of complaints closed with relief to the consumer
Timely response
88 / 100 percentile-benchmarked
93.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
88 / 100 percentile-benchmarked
93.3% of complaints closed with an explanation to the consumer
How 15 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Servicelink Loss Mitigation Services complaint mix by product
- Mortgage 12 80.0% – 8% relief
- Bank account 1 6.7% – 0% relief
- Debt collection 1 6.7% – 0% relief
- Money transfer, 1 6.7% – 0% relief
How Servicelink Loss Mitigation Services's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 12 |
| Bank account or service | 1 |
| Debt collection | 1 |
| Money transfer, virtual currency, or money service | 1 |
Where Servicelink Loss Mitigation Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 20% of this company's filings
Servicelink Loss Mitigation Services complaints by year
Annual filing volume from the CFPB public database
- 2020
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| WI | 2 |
| PA | 2 |
| TX | 2 |
| NV | 1 |
| OR | 1 |
| IL | 1 |
| WA | 1 |
| MI | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 4 |
| Closing on a mortgage | 3 |
| Settlement process and costs | 2 |
| Deposits and withdrawals | 1 |
| Application, originator, mortgage broker | 1 |
| Loan modification,collection,foreclosure | 1 |
| Took or threatened to take negative or legal action | 1 |
| Other transaction problem | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 100% |
| 2014 | 3 | 100% |
| 2015 | 2 | 100% |
| 2016 | 1 | 0% |
| 2017 | 3 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Servicelink Loss Mitigation Services filings cluster in one product
Servicelink Loss Mitigation Services's 15 logged complaints stay concentrated: only 10 states show a filing. Only 13.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2020-02-04.
Servicelink Loss Mitigation Services answers 93.3% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 6.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Servicelink Loss Mitigation Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Servicelink Loss Mitigation Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Servicelink Loss Mitigation Services (93.3% timely; 6.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration