Total complaints
1
Filed since As o
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Service fee {$90.00} I explained to XXXX no one had returned my call. She said my message had been given to XXXX XXXX directly and that he is very busy as he is their attorney. She transferred me to XXXX XXXX. The call went downhill from there. He asked if anyone had read me the XXXX today. I told him they had not. He fumbled it by saying something along the lines of any information discussed would be used in this conversation today and that this conversation was private. I explained to XXXX XXXX it was unfortunate we were having to talk again in regard to his staff not properly handling a collection call and I was upset Ive now been served papers and have additional costs's complaint history from CFPB public records. 1 consumers have filed complaints since As o. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As o
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Service fee {$90.00} I explained to XXXX no one had returned my call. She said my message had been given to XXXX XXXX directly and that he is very busy as he is their attorney. She transferred me to XXXX XXXX. The call went downhill from there. He asked if anyone had read me the XXXX today. I told him they had not. He fumbled it by saying something along the lines of any information discussed would be used in this conversation today and that this conversation was private. I explained to XXXX XXXX it was unfortunate we were having to talk again in regard to his staff not properly handling a collection call and I was upset Ive now been served papers and have additional costs's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| when Ive attempted several times to resolve this matter. I attempted to explain to him the actions mentioned above. He repeatedly interrupted me. When I told him his employee didnt even verify who she was speaking to ( in either call ) | 1 |
| Issue | Complaints |
|---|---|
| as I had not received XXXX. She states it was sent on XX/XX/XXXX. I asked for a breakdown of the charges. She provided me with the following : Principle {$380.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Service fee {$90.00} I explained to XXXX no one had returned my call. She said my message had been given to XXXX XXXX directly and that he is very busy as he is their attorney. She transferred me to XXXX XXXX. The call went downhill from there. He asked if anyone had read me the XXXX today. I told him they had not. He fumbled it by saying something along the lines of any information discussed would be used in this conversation today and that this conversation was private. I explained to XXXX XXXX it was unfortunate we were having to talk again in regard to his staff not properly handling a collection call and I was upset Ive now been served papers and have additional costs has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As o, and the most recent logged activity is As of Mond, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Service fee {$90.00} I explained to XXXX no one had returned my call. She said my message had been given to XXXX XXXX directly and that he is very busy as he is their attorney. She transferred me to XXXX XXXX. The call went downhill from there. He asked if anyone had read me the XXXX today. I told him they had not. He fumbled it by saying something along the lines of any information discussed would be used in this conversation today and that this conversation was private. I explained to XXXX XXXX it was unfortunate we were having to talk again in regard to his staff not properly handling a collection call and I was upset Ive now been served papers and have additional costs reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "as I had not received XXXX. She states it was sent on XX/XX/XXXX. I asked for a breakdown of the charges. She provided me with the following : Principle {$380.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Service fee {$90.00} I explained to XXXX no one had returned my call. She said my message had been given to XXXX XXXX directly and that he is very busy as he is their attorney. She transferred me to XXXX XXXX. The call went downhill from there. He asked if anyone had read me the XXXX today. I told him they had not. He fumbled it by saying something along the lines of any information discussed would be used in this conversation today and that this conversation was private. I explained to XXXX XXXX it was unfortunate we were having to talk again in regard to his staff not properly handling a collection call and I was upset Ive now been served papers and have additional costs: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Service fee {$90.00} I explained to XXXX no one had returned my call. She said my message had been given to XXXX XXXX directly and that he is very busy as he is their attorney. She transferred me to XXXX XXXX. The call went downhill from there. He asked if anyone had read me the XXXX today. I told him they had not. He fumbled it by saying something along the lines of any information discussed would be used in this conversation today and that this conversation was private. I explained to XXXX XXXX it was unfortunate we were having to talk again in regard to his staff not properly handling a collection call and I was upset Ive now been served papers and have additional costs has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Service fee {$90.00} I explained to XXXX no one had returned my call. She said my message had been given to XXXX XXXX directly and that he is very busy as he is their attorney. She transferred me to XXXX XXXX. The call went downhill from there. He asked if anyone had read me the XXXX today. I told him they had not. He fumbled it by saying something along the lines of any information discussed would be used in this conversation today and that this conversation was private. I explained to XXXX XXXX it was unfortunate we were having to talk again in regard to his staff not properly handling a collection call and I was upset Ive now been served papers and have additional costs has a 0% timely response rate to CFPB complaints.
The most common issue reported against Service fee {$90.00} I explained to XXXX no one had returned my call. She said my message had been given to XXXX XXXX directly and that he is very busy as he is their attorney. She transferred me to XXXX XXXX. The call went downhill from there. He asked if anyone had read me the XXXX today. I told him they had not. He fumbled it by saying something along the lines of any information discussed would be used in this conversation today and that this conversation was private. I explained to XXXX XXXX it was unfortunate we were having to talk again in regard to his staff not properly handling a collection call and I was upset Ive now been served papers and have additional costs is "as I had not received XXXX. She states it was sent on XX/XX/XXXX. I asked for a breakdown of the charges. She provided me with the following : Principle {$380.00}" in the "XX/XX/XXXX" product category.
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