Total complaints
1
Filed since *Rem
2026 data Public-data reference. official source
sent to the Fraud Department
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows sent to the Fraud Department's complaint history from CFPB public records. 1 consumers have filed complaints since *Rem. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
*Rem
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
sent to the Fraud Department complaint mix by product
- XXXX XXXX 1 100.0% – 0% relief
How sent to the Fraud Department's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX I contacted Synchrony after I found a charge from RESERVATION HOTELS in the amount of {$620.00} XX/XX/XXXX. Synchrony removed the charge and then re-entered it about two months later. I caught it | 1 |
Top States
| State | Complaints |
|---|---|
| to the Dispute Department | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and had it removed again. I have repeatedly asked verbally and then when faxes began being sent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About sent to the Fraud Department
sent to the Fraud Department has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to *Rem, and the most recent logged activity is *Removing , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, sent to the Fraud Department reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX I contacted Synchrony after I found a charge from RESERVATION HOTELS in the amount of {$620.00} XX/XX/XXXX. Synchrony removed the charge and then re-entered it about two months later. I caught it", and the single most common underlying issue is "and had it removed again. I have repeatedly asked verbally and then when faxes began being sent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating sent to the Fraud Department: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does sent to the Fraud Department have?
sent to the Fraud Department has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does sent to the Fraud Department respond to complaints on time?
sent to the Fraud Department has a 0% timely response rate to CFPB complaints.
What is the most common complaint about sent to the Fraud Department?
The most common issue reported against sent to the Fraud Department is "and had it removed again. I have repeatedly asked verbally and then when faxes began being sent" in the "XXXX XXXX I contacted Synchrony after I found a charge from RESERVATION HOTELS in the amount of {$620.00} XX/XX/XXXX. Synchrony removed the charge and then re-entered it about two months later. I caught it" product category.
Read our methodology — how this data is sourced, computed, and verified.
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