Total complaints
1
Filed since Addi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows sent on XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Addi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How sent on XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have the receipts for all of the postal money orders that I have used to make payments to my Sony card since it has been serviced by Comenity bank. In reviewing these receipts I have found several instances where I have made payments on the same date ( the XXXX ) or later and did not incur a late fee ( Again | 1 |
| State | Complaints |
|---|---|
| for {$100.00} | 1 |
| Issue | Complaints |
|---|---|
| in chronological order : Payment for XXXX of XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
sent on XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is Additional, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, sent on XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have the receipts for all of the postal money orders that I have used to make payments to my Sony card since it has been serviced by Comenity bank. In reviewing these receipts I have found several instances where I have made payments on the same date ( the XXXX ) or later and did not incur a late fee ( Again", and the single most common underlying issue is "in chronological order : Payment for XXXX of XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating sent on XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
sent on XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
sent on XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against sent on XXXX is "in chronological order : Payment for XXXX of XXXX" in the "I have the receipts for all of the postal money orders that I have used to make payments to my Sony card since it has been serviced by Comenity bank. In reviewing these receipts I have found several instances where I have made payments on the same date ( the XXXX ) or later and did not incur a late fee ( Again" product category.
Read our methodology — how this data is sourced, computed, and verified.