Total complaints
1
Filed since We w
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows sent a request as asked's complaint history from CFPB public records. 1 consumers have filed complaints since We w. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We w
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How sent a request as asked's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| he stated his operator number was XXXX. He repeated that they were unable to simply reverse a payment or apply it to the other statement cycle. He desperately tried to find a reason to disconnect a call due to professional push back to bogus claims. He stated that their internal policies prohibited him from transferring me to an actual manager | 1 |
| State | Complaints |
|---|---|
| etc. He said that is proprietary internal information under his discretion and refused to answer. We believe he simply put us on hold as a stalling tactic and did nothing to help. We also believe no such policies exists and is just a tactic used in the call center to rip off customers. | 1 |
| Issue | Complaints |
|---|---|
| or sending a request to another department to have this fixed. He stated he was UNABLE to do so. My step son advised him there are clear distinctions between being unable and unwilling to which he continued to be defensive. He seemed to be more concerned with lecturing about semantics than actually helping or trying to find a resolution. Stating he did not interrupt us and talking about professionalism of the call ( there was no yelling | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
sent a request as asked has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We w, and the most recent logged activity is We were tr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, sent a request as asked reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "he stated his operator number was XXXX. He repeated that they were unable to simply reverse a payment or apply it to the other statement cycle. He desperately tried to find a reason to disconnect a call due to professional push back to bogus claims. He stated that their internal policies prohibited him from transferring me to an actual manager", and the single most common underlying issue is "or sending a request to another department to have this fixed. He stated he was UNABLE to do so. My step son advised him there are clear distinctions between being unable and unwilling to which he continued to be defensive. He seemed to be more concerned with lecturing about semantics than actually helping or trying to find a resolution. Stating he did not interrupt us and talking about professionalism of the call ( there was no yelling".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating sent a request as asked: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
sent a request as asked has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
sent a request as asked has a 0% timely response rate to CFPB complaints.
The most common issue reported against sent a request as asked is "or sending a request to another department to have this fixed. He stated he was UNABLE to do so. My step son advised him there are clear distinctions between being unable and unwilling to which he continued to be defensive. He seemed to be more concerned with lecturing about semantics than actually helping or trying to find a resolution. Stating he did not interrupt us and talking about professionalism of the call ( there was no yelling" in the "he stated his operator number was XXXX. He repeated that they were unable to simply reverse a payment or apply it to the other statement cycle. He desperately tried to find a reason to disconnect a call due to professional push back to bogus claims. He stated that their internal policies prohibited him from transferring me to an actual manager" product category.
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