Total complaints
1
Filed since From
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows send by regular mail and expect an answer in 6 weeks. I was not happy with this answer and then she proposed to help with getting the application followed by asking me for my EIN over the phone's complaint history from CFPB public records. 1 consumers have filed complaints since From. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since From
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How send by regular mail and expect an answer in 6 weeks. I was not happy with this answer and then she proposed to help with getting the application followed by asking me for my EIN over the phone's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| American Express did a terrible job at providing information. A lot of the people that I spoke to told me my old existing Small Business account that I opened in XX/XX/2020 was also a XXXX XXXX using my SSN. After so many cases that were never addressed then one supervisor told me that they information they had given me was a mistake because she was able to see that my old account had my EIN | 1 |
| State | Complaints |
|---|---|
| I have to admit I thought it was strange and convenient but I thought if this resolves the issue then I should | 1 |
| Issue | Complaints |
|---|---|
| I asked her to validate back to me my EIN and she said this is something she does not see in her screen | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
send by regular mail and expect an answer in 6 weeks. I was not happy with this answer and then she proposed to help with getting the application followed by asking me for my EIN over the phone has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to From, and the most recent logged activity is From XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, send by regular mail and expect an answer in 6 weeks. I was not happy with this answer and then she proposed to help with getting the application followed by asking me for my EIN over the phone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "American Express did a terrible job at providing information. A lot of the people that I spoke to told me my old existing Small Business account that I opened in XX/XX/2020 was also a XXXX XXXX using my SSN. After so many cases that were never addressed then one supervisor told me that they information they had given me was a mistake because she was able to see that my old account had my EIN", and the single most common underlying issue is "I asked her to validate back to me my EIN and she said this is something she does not see in her screen".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating send by regular mail and expect an answer in 6 weeks. I was not happy with this answer and then she proposed to help with getting the application followed by asking me for my EIN over the phone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
send by regular mail and expect an answer in 6 weeks. I was not happy with this answer and then she proposed to help with getting the application followed by asking me for my EIN over the phone has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
send by regular mail and expect an answer in 6 weeks. I was not happy with this answer and then she proposed to help with getting the application followed by asking me for my EIN over the phone has a 0% timely response rate to CFPB complaints.
The most common issue reported against send by regular mail and expect an answer in 6 weeks. I was not happy with this answer and then she proposed to help with getting the application followed by asking me for my EIN over the phone is "I asked her to validate back to me my EIN and she said this is something she does not see in her screen" in the "American Express did a terrible job at providing information. A lot of the people that I spoke to told me my old existing Small Business account that I opened in XX/XX/2020 was also a XXXX XXXX using my SSN. After so many cases that were never addressed then one supervisor told me that they information they had given me was a mistake because she was able to see that my old account had my EIN" product category.
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