Total complaints
1
Filed since As c
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows send a hold harmless letter back to the institution that customer has an account with.'s complaint history from CFPB public records. 1 consumers have filed complaints since As c. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As c
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How send a hold harmless letter back to the institution that customer has an account with.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on XX/XX/XXXX I called Sofi to continue my quest to get this fraudulent activity on my account resolved and the funds refunded back to me. I spoke with Sofi for 100 minutes on this call. I spoke with the manager at this time. The manager was going back-and-forth between talking to me and the security department within Sofi and the manager informed me that I needed to reach out to me above | 1 |
| Issue | Complaints |
|---|---|
| to speak with them | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
send a hold harmless letter back to the institution that customer has an account with. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As c, and the most recent logged activity is As can be , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, send a hold harmless letter back to the institution that customer has an account with. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on XX/XX/XXXX I called Sofi to continue my quest to get this fraudulent activity on my account resolved and the funds refunded back to me. I spoke with Sofi for 100 minutes on this call. I spoke with the manager at this time. The manager was going back-and-forth between talking to me and the security department within Sofi and the manager informed me that I needed to reach out to me above", and the single most common underlying issue is "to speak with them".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating send a hold harmless letter back to the institution that customer has an account with.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
send a hold harmless letter back to the institution that customer has an account with. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
send a hold harmless letter back to the institution that customer has an account with. has a 0% timely response rate to CFPB complaints.
The most common issue reported against send a hold harmless letter back to the institution that customer has an account with. is "to speak with them" in the "on XX/XX/XXXX I called Sofi to continue my quest to get this fraudulent activity on my account resolved and the funds refunded back to me. I spoke with Sofi for 100 minutes on this call. I spoke with the manager at this time. The manager was going back-and-forth between talking to me and the security department within Sofi and the manager informed me that I needed to reach out to me above" product category.
Read our methodology — how this data is sourced, computed, and verified.