Total complaints
1
Filed since Yest
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows send's complaint history from CFPB public records. 1 consumers have filed complaints since Yest. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Yest
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How send's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX I got the email saying You can no longer use PayPal ( Ref ID XXXX ) ''. First of all | 1 |
| State | Complaints |
|---|---|
| or receive payments anymore. I believe this to be a mistake on their part and I am sure if they would check my account they would find a perfectly healthy account run by a good-hearted person. No fraud | 1 |
| Issue | Complaints |
|---|---|
| they don't know what they are doing. Now | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
send has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Yest, and the most recent logged activity is Yesterday, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, send reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX I got the email saying You can no longer use PayPal ( Ref ID XXXX ) ''. First of all", and the single most common underlying issue is "they don't know what they are doing. Now".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating send: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
send has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
send has a 0% timely response rate to CFPB complaints.
The most common issue reported against send is "they don't know what they are doing. Now" in the "XX/XX/XXXX I got the email saying You can no longer use PayPal ( Ref ID XXXX ) ''. First of all" product category.
Read our methodology — how this data is sourced, computed, and verified.