Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows selene returned my last payment in the amount of {$5400.00}. In speaking with a Selene representative in XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How selene returned my last payment in the amount of {$5400.00}. In speaking with a Selene representative in XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| TX XXXX XXXX XXXX Fax XXXX Email address : XXXX Good evening | 1 |
| State | Complaints |
|---|---|
| the gentleman advised me to not pay any more payments because Selene would continue returning them. He instructed me to wait until all of my money had been returned at which time I may be offered a loan modification. The last payment that Selene returned to me was on XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| due to COVD | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
selene returned my last payment in the amount of {$5400.00}. In speaking with a Selene representative in XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, selene returned my last payment in the amount of {$5400.00}. In speaking with a Selene representative in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "TX XXXX XXXX XXXX Fax XXXX Email address : XXXX Good evening", and the single most common underlying issue is "due to COVD".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating selene returned my last payment in the amount of {$5400.00}. In speaking with a Selene representative in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
selene returned my last payment in the amount of {$5400.00}. In speaking with a Selene representative in XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
selene returned my last payment in the amount of {$5400.00}. In speaking with a Selene representative in XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against selene returned my last payment in the amount of {$5400.00}. In speaking with a Selene representative in XXXX is "due to COVD" in the "TX XXXX XXXX XXXX Fax XXXX Email address : XXXX Good evening" product category.
Read our methodology — how this data is sourced, computed, and verified.