Total complaints
1
Filed since I so
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Selene Finance representatives assured me that my file was complete.'s complaint history from CFPB public records. 1 consumers have filed complaints since I so. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I so
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Selene Finance representatives assured me that my file was complete.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| primarily because my home has significant equity | 1 |
| Issue | Complaints |
|---|---|
| I became increasingly concerned about the intentions behind the modification process. I was told by their Supervisor on XX/XX/2023 when I made the payment that Selene Finance had no intention in doing this modification and not sure why they wasted my time resources ( which was recorded ) I experienced significant delays in the modification process that seemed intentional | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Selene Finance representatives assured me that my file was complete. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I so, and the most recent logged activity is I sought a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Selene Finance representatives assured me that my file was complete. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "primarily because my home has significant equity", and the single most common underlying issue is "I became increasingly concerned about the intentions behind the modification process. I was told by their Supervisor on XX/XX/2023 when I made the payment that Selene Finance had no intention in doing this modification and not sure why they wasted my time resources ( which was recorded ) I experienced significant delays in the modification process that seemed intentional".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Selene Finance representatives assured me that my file was complete.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Selene Finance representatives assured me that my file was complete. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Selene Finance representatives assured me that my file was complete. has a 0% timely response rate to CFPB complaints.
The most common issue reported against Selene Finance representatives assured me that my file was complete. is "I became increasingly concerned about the intentions behind the modification process. I was told by their Supervisor on XX/XX/2023 when I made the payment that Selene Finance had no intention in doing this modification and not sure why they wasted my time resources ( which was recorded ) I experienced significant delays in the modification process that seemed intentional" in the "primarily because my home has significant equity" product category.
Read our methodology — how this data is sourced, computed, and verified.