Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows see above ) and a subpoena in order to see the evidence they used. She claimed they had tried to contact me about the video footage several times this summer but I never responded ; however's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How see above ) and a subpoena in order to see the evidence they used. She claimed they had tried to contact me about the video footage several times this summer but I never responded ; however's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they sent me a letter denying my second request | 1 |
| State | Complaints |
|---|---|
| I had no letters from them | 1 |
| Issue | Complaints |
|---|---|
| my service coordinator went back with me to Citizen 's Bank so we could request the video footage again. The woman we spoke to | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
see above ) and a subpoena in order to see the evidence they used. She claimed they had tried to contact me about the video footage several times this summer but I never responded ; however has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, see above ) and a subpoena in order to see the evidence they used. She claimed they had tried to contact me about the video footage several times this summer but I never responded ; however reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they sent me a letter denying my second request", and the single most common underlying issue is "my service coordinator went back with me to Citizen 's Bank so we could request the video footage again. The woman we spoke to".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating see above ) and a subpoena in order to see the evidence they used. She claimed they had tried to contact me about the video footage several times this summer but I never responded ; however: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
see above ) and a subpoena in order to see the evidence they used. She claimed they had tried to contact me about the video footage several times this summer but I never responded ; however has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
see above ) and a subpoena in order to see the evidence they used. She claimed they had tried to contact me about the video footage several times this summer but I never responded ; however has a 0% timely response rate to CFPB complaints.
The most common issue reported against see above ) and a subpoena in order to see the evidence they used. She claimed they had tried to contact me about the video footage several times this summer but I never responded ; however is "my service coordinator went back with me to Citizen 's Bank so we could request the video footage again. The woman we spoke to" in the "they sent me a letter denying my second request" product category.
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