Total complaints
1
Filed since Bein
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows searching the Capital One Auto Navigator again revealed the same results. Without exception's complaint history from CFPB public records. 1 consumers have filed complaints since Bein. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Bein
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How searching the Capital One Auto Navigator again revealed the same results. Without exception's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we called Capital One Auto Finance on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| every vehicle viewed at any dealership other than XXXX was offered at approximately half the interest rate. | 1 |
| Issue | Complaints |
|---|---|
| we were put in touch with an escalated resolution services representative/manager at approximately XXXX XXXX EST. This representative stated the Presidents Office closed beginning at noon EST today and it would be closed the remainder of the day. When asked if that was every Tuesday or just this Tuesday | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
searching the Capital One Auto Navigator again revealed the same results. Without exception has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Bein, and the most recent logged activity is Being unab, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, searching the Capital One Auto Navigator again revealed the same results. Without exception reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we called Capital One Auto Finance on XX/XX/XXXX", and the single most common underlying issue is "we were put in touch with an escalated resolution services representative/manager at approximately XXXX XXXX EST. This representative stated the Presidents Office closed beginning at noon EST today and it would be closed the remainder of the day. When asked if that was every Tuesday or just this Tuesday".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating searching the Capital One Auto Navigator again revealed the same results. Without exception: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
searching the Capital One Auto Navigator again revealed the same results. Without exception has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
searching the Capital One Auto Navigator again revealed the same results. Without exception has a 0% timely response rate to CFPB complaints.
The most common issue reported against searching the Capital One Auto Navigator again revealed the same results. Without exception is "we were put in touch with an escalated resolution services representative/manager at approximately XXXX XXXX EST. This representative stated the Presidents Office closed beginning at noon EST today and it would be closed the remainder of the day. When asked if that was every Tuesday or just this Tuesday" in the "we called Capital One Auto Finance on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.