Total complaints
6
Filed since * *
2026 data Public-data reference. official source
screenshots
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows screenshots's complaint history from CFPB public records. 6 consumers have filed complaints since * * . The company has a 0% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
* *
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
screenshots complaint mix by product
- I applied 1 16.7% – 0% relief
- Citi categorized 1 16.7% – 0% relief
- emotional distress 1 16.7% – 0% relief
- including the 1 16.7% – 0% relief
- in a 1 16.7% – 0% relief
- can not 1 16.7% – 0% relief
How screenshots's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I applied on XXXX XXXX via a referral link - i still have the link if required. I have been following this promotion very closely as I had really wanted this credit card. The promotion was started XXXX time and ran through XXXX XXXX. Being so late in the promotional period | 1 |
| Citi categorized the dispute as goods/services not as expected | 1 |
| emotional distress | 1 |
| including the complete chain of assignment | 1 |
| in a third & fourth attempt | 1 |
| can not cover basic living expenses | 1 |
Top States
| State | Complaints |
|---|---|
| or instances of other people on the internet i have found having similar issues. | 1 |
| call logs | 1 |
| and a full timeline. I will upload these materials as attachments. | 1 |
| or internal account summaries do not constitute lawful validation or verification. | 1 |
| and a XXXX file compiling everything. They again stated they did not receive the documents or that the files were too large to open. | 1 |
| and recordings. Chime has treated this as a routine dispute instead of the insider theft and negligence it clearly is. They have denied my dispute and have not provided me documentation to their investigation which they are required to by lawn under regulation XXXX Please see attached proof. I have attached the recorded call of the chime employee admitting that he listened to the call & confirmed the caller who requested my bank account be closed was not me. I have also attached the email I received from chime as you can see theres a verification check mark that shows this is indeed their business email on business letterhead. XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| referral | 1 |
| Citis investigation did not consider the substantial evidence I prepared | 1 |
| including XXXX return confirmations | 1 |
| or transfer of collection rights from XXXX to Firstsource Advantage | 1 |
| 1 | |
| paranoia | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About screenshots
screenshots has accumulated 6 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to * * , and the most recent logged activity is The thing , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, screenshots reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I applied on XXXX XXXX via a referral link - i still have the link if required. I have been following this promotion very closely as I had really wanted this credit card. The promotion was started XXXX time and ran through XXXX XXXX. Being so late in the promotional period", and the single most common underlying issue is "referral".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating screenshots: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does screenshots have?
screenshots has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does screenshots respond to complaints on time?
screenshots has a 0% timely response rate to CFPB complaints.
What is the most common complaint about screenshots?
The most common issue reported against screenshots is "referral" in the "I applied on XXXX XXXX via a referral link - i still have the link if required. I have been following this promotion very closely as I had really wanted this credit card. The promotion was started XXXX time and ran through XXXX XXXX. Being so late in the promotional period" product category.
Read our methodology — how this data is sourced, computed, and verified.
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