Total complaints
2
Filed since Not
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. I have not received a letter about the reporting of my directory information or was allowed time to have an option not to disclose that information nor have I given written or verbal consent to disclose that information to consumer reporting agencies like XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since Not . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Not
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. I have not received a letter about the reporting of my directory information or was allowed time to have an option not to disclose that information nor have I given written or verbal consent to disclose that information to consumer reporting agencies like XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| you also havent protected my privacy as a student. In the Family Educational Rights and Privacy Act ( FERPA ) it states in ( 20 U.S.C. 1232g ; 34 CFR Part 99 ) that FERPA is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. You are violating that federal law by disclosing my account data to the CRAs. In FERPA it also states that the only information that may be disclosed is directory information which includes such as a student 's name | 2 |
| State | Complaints |
|---|---|
| XXXX and Equifax who are credit bureaus that have my directory information. | 1 |
| XXXX and XXXX who are credit bureaus that have my directory information. | 1 |
| Issue | Complaints |
|---|---|
| telephone number | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. I have not received a letter about the reporting of my directory information or was allowed time to have an option not to disclose that information nor have I given written or verbal consent to disclose that information to consumer reporting agencies like XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Not , and the most recent logged activity is Not only h, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. I have not received a letter about the reporting of my directory information or was allowed time to have an option not to disclose that information nor have I given written or verbal consent to disclose that information to consumer reporting agencies like XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you also havent protected my privacy as a student. In the Family Educational Rights and Privacy Act ( FERPA ) it states in ( 20 U.S.C. 1232g ; 34 CFR Part 99 ) that FERPA is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. You are violating that federal law by disclosing my account data to the CRAs. In FERPA it also states that the only information that may be disclosed is directory information which includes such as a student 's name", and the single most common underlying issue is "telephone number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. I have not received a letter about the reporting of my directory information or was allowed time to have an option not to disclose that information nor have I given written or verbal consent to disclose that information to consumer reporting agencies like XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. I have not received a letter about the reporting of my directory information or was allowed time to have an option not to disclose that information nor have I given written or verbal consent to disclose that information to consumer reporting agencies like XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. I have not received a letter about the reporting of my directory information or was allowed time to have an option not to disclose that information nor have I given written or verbal consent to disclose that information to consumer reporting agencies like XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. I have not received a letter about the reporting of my directory information or was allowed time to have an option not to disclose that information nor have I given written or verbal consent to disclose that information to consumer reporting agencies like XXXX is "telephone number" in the "you also havent protected my privacy as a student. In the Family Educational Rights and Privacy Act ( FERPA ) it states in ( 20 U.S.C. 1232g ; 34 CFR Part 99 ) that FERPA is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. You are violating that federal law by disclosing my account data to the CRAs. In FERPA it also states that the only information that may be disclosed is directory information which includes such as a student 's name" product category.
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