Total complaints
5
Filed since Seco
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows saying's complaint history from CFPB public records. 5 consumers have filed complaints since Seco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since Seco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How saying's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| press XXXX. Otherwise press XXXX. '' I pressed XXXX | 2 |
| I tried several times to get access to the account of my XXXX wife | 1 |
| who attended to us | 1 |
| she became defensive and stated that it is common practice in the industry '' to be deceptive with communication and documentation. During our conversation | 1 |
| State | Complaints |
|---|---|
| This is the medical line. Let me transfer you. '' And then it hung up on me again.,Company believes it acted appropriately as authorized by contract or law,MOHELA,LA,70119,,Consent provided,Web,2024-08-26,Closed with explanation,Yes,N/A,9924233 | 1 |
| The document provided doesnt reference managing financial affairs | 1 |
| 'I am the bank XXXX | 1 |
| This is the medical line. Let me transfer you. '' And then it hung up on me again.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| To not be honest? '' to which she replied | 1 |
| Issue | Complaints |
|---|---|
| something about a help button you hang around your neck -- something for senior citizens. I tried repeatedly to interrupt her | 2 |
| in XXXX bank using my Power of Attorney. My wife is severely XXXX and can not speak | 1 |
| but she still refused to help. I accepted this with understanding and I don't want to create Checking account either and you can close it. This time | 1 |
| We really appreciate all of your transparency after the fact | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
saying has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Seco, and the most recent logged activity is XXXX XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, saying reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "press XXXX. Otherwise press XXXX. '' I pressed XXXX", and the single most common underlying issue is "something about a help button you hang around your neck -- something for senior citizens. I tried repeatedly to interrupt her".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating saying: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
saying has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
saying has a 0% timely response rate to CFPB complaints.
The most common issue reported against saying is "something about a help button you hang around your neck -- something for senior citizens. I tried repeatedly to interrupt her" in the "press XXXX. Otherwise press XXXX. '' I pressed XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.