SAVE borrowers will not have to make payments. The time in forbearance will not count toward Public Service Loan Forgiveness ( PSLF ) or Income-Driven Repayment ( IDR ) loan forgiveness. SAVE borrowers will not accrue interest on their loans during the forbearance. Our records indicate that your loan is eligible for the forbearance and 0 % interest rate associated with the SAVE court stay. We are in the process of processing this information and applying it to your account ... Our records indicate that you have been identified as a member of the population to receive this forbearance and associated 0 % interest rate. We are in the process of updating your account to reflect this information. '' Despite that

What the CFPB Record Shows About SAVE borrowers will not have to make payments. The time in forbearance will not count toward Public Service Loan Forgiveness ( PSLF ) or Income-Driven Repayment ( IDR ) loan forgiveness. SAVE borrowers will not accrue interest on their loans during the forbearance. Our records indicate that your loan is eligible for the forbearance and 0 % interest rate associated with the SAVE court stay. We are in the process of processing this information and applying it to your account ... Our records indicate that you have been identified as a member of the population to receive this forbearance and associated 0 % interest rate. We are in the process of updating your account to reflect this information. '' Despite that

SAVE borrowers will not have to make payments. The time in forbearance will not count toward Public Service Loan Forgiveness ( PSLF ) or Income-Driven Repayment ( IDR ) loan forgiveness. SAVE borrowers will not accrue interest on their loans during the forbearance. Our records indicate that your loan is eligible for the forbearance and 0 % interest rate associated with the SAVE court stay. We are in the process of processing this information and applying it to your account ... Our records indicate that you have been identified as a member of the population to receive this forbearance and associated 0 % interest rate. We are in the process of updating your account to reflect this information. '' Despite that has accumulated 4 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, SAVE borrowers will not have to make payments. The time in forbearance will not count toward Public Service Loan Forgiveness ( PSLF ) or Income-Driven Repayment ( IDR ) loan forgiveness. SAVE borrowers will not accrue interest on their loans during the forbearance. Our records indicate that your loan is eligible for the forbearance and 0 % interest rate associated with the SAVE court stay. We are in the process of processing this information and applying it to your account ... Our records indicate that you have been identified as a member of the population to receive this forbearance and associated 0 % interest rate. We are in the process of updating your account to reflect this information. '' Despite that reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my account was placed in an interest free forbearance by application of law. I received a letter from XXXX on XX/XX/XXXX", and the single most common underlying issue is "XXXX 's response on XX/XX/XXXX to my previous CFPB Complaint XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SAVE borrowers will not have to make payments. The time in forbearance will not count toward Public Service Loan Forgiveness ( PSLF ) or Income-Driven Repayment ( IDR ) loan forgiveness. SAVE borrowers will not accrue interest on their loans during the forbearance. Our records indicate that your loan is eligible for the forbearance and 0 % interest rate associated with the SAVE court stay. We are in the process of processing this information and applying it to your account ... Our records indicate that you have been identified as a member of the population to receive this forbearance and associated 0 % interest rate. We are in the process of updating your account to reflect this information. '' Despite that: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.