Total complaints
2
Filed since Dear
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows ,,SANTANDER HOLDINGS USA's complaint history from CFPB public records. 2 consumers have filed complaints since Dear. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Dear
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How ,,SANTANDER HOLDINGS USA's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which occurred without prior notice. I have thoroughly reviewed my records and have not received any correspondence from your office regarding this matter | 1 |
| XXXX XXXX XXXX Office of the Attorney General | 1 |
| State | Complaints |
|---|---|
| INC.,IL,60516,,Consent provided,Web,2025-02-18,Closed with non-monetary relief,Yes,N/A,12117982 | 1 |
| INC.,TN,38116,,Consent provided,Web,2025-03-28,Closed with explanation,Yes,N/A,12710504 | 1 |
| Issue | Complaints |
|---|---|
| or collection attempts. Please provide the following documentation : Proof of Mailing : Please provide documentation showing that any notices or communications were sent to my correct address. This should include dates and tracking or certified mail details. Details of the Charge-Off/Collection : Kindly provide detailed information regarding the charge-off/collection status reported on my credit report | 1 |
| Credit Reporting Watch Dogs. | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
,,SANTANDER HOLDINGS USA has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Dear, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ,,SANTANDER HOLDINGS USA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which occurred without prior notice. I have thoroughly reviewed my records and have not received any correspondence from your office regarding this matter", and the single most common underlying issue is "or collection attempts. Please provide the following documentation : Proof of Mailing : Please provide documentation showing that any notices or communications were sent to my correct address. This should include dates and tracking or certified mail details. Details of the Charge-Off/Collection : Kindly provide detailed information regarding the charge-off/collection status reported on my credit report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ,,SANTANDER HOLDINGS USA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
,,SANTANDER HOLDINGS USA has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
,,SANTANDER HOLDINGS USA has a 0% timely response rate to CFPB complaints.
The most common issue reported against ,,SANTANDER HOLDINGS USA is "or collection attempts. Please provide the following documentation : Proof of Mailing : Please provide documentation showing that any notices or communications were sent to my correct address. This should include dates and tracking or certified mail details. Details of the Charge-Off/Collection : Kindly provide detailed information regarding the charge-off/collection status reported on my credit report" in the "which occurred without prior notice. I have thoroughly reviewed my records and have not received any correspondence from your office regarding this matter" product category.
Read our methodology — how this data is sourced, computed, and verified.