Total complaints
2
Filed since 1. U
2026 data Public-data reference. official source
Santander
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows Santander's complaint history from CFPB public records. 2 consumers have filed complaints since 1. U. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
1. U
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Santander complaint mix by product
- a consumer 1 50.0% – 0% relief
- why. I 1 50.0% – 0% relief
How Santander's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| a consumer report may only be furnished for specific permissible purposes | 1 |
| why. I asked on numerous occasions for my internal score they used to XXXX on my ability to repay my loan but either the representatives didnt know | 1 |
Top States
| State | Complaints |
|---|---|
| etc. ] I did not initiate these inquiries | 1 |
| were the ones who determined which consumers were eligible and no one else and they were the only ones privy to consumers internal scores and they needed to stop referring me elsewhere. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| a written authorization from the consumer | 1 |
| XXXX @ XXXX for 39 mins 5 secs XXXXr XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Santander
Santander has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1. U, and the most recent logged activity is The multip, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Santander reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a consumer report may only be furnished for specific permissible purposes", and the single most common underlying issue is "a written authorization from the consumer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Santander: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Santander have?
Santander has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Santander respond to complaints on time?
Santander has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Santander?
The most common issue reported against Santander is "a written authorization from the consumer" in the "a consumer report may only be furnished for specific permissible purposes" product category.
Read our methodology — how this data is sourced, computed, and verified.
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