Total complaints
3
Filed since Inst
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows sales's complaint history from CFPB public records. 3 consumers have filed complaints since Inst. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Inst
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How sales's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Merchant responded very hostile when I told them we took the trailer in for an inspection with a XXXX local trailer company in town ( Texas Truck and Trailer ) that We do not authorize XXXX parties to work on our trailers without prior consent | 1 |
| I demand proof. Provide documentation that demonstrates whether this debt was bundled with other debts | 1 |
| I am requesting : A complete itemized accounting of all debits | 1 |
| State | Complaints |
|---|---|
| and customer service only to be hung up on. We were left with no options to find a workable solution with XXXX as far as getting the trailer serviced only saying their trailer was perfect when shipped. It is reasonable to assume that unforeseen things can happen in transport | 1 |
| or assignments. | 1 |
| or transfers of the account | 1 |
| Issue | Complaints |
|---|---|
| and given that you dont feel comfortable with the trailer | 1 |
| or transferred in any other financial instrument. Include the name of the trust | 1 |
| interest | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
sales has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Inst, and the most recent logged activity is Specifical, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, sales reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Merchant responded very hostile when I told them we took the trailer in for an inspection with a XXXX local trailer company in town ( Texas Truck and Trailer ) that We do not authorize XXXX parties to work on our trailers without prior consent", and the single most common underlying issue is "and given that you dont feel comfortable with the trailer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating sales: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
sales has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
sales has a 0% timely response rate to CFPB complaints.
The most common issue reported against sales is "and given that you dont feel comfortable with the trailer" in the "Merchant responded very hostile when I told them we took the trailer in for an inspection with a XXXX local trailer company in town ( Texas Truck and Trailer ) that We do not authorize XXXX parties to work on our trailers without prior consent" product category.
Read our methodology — how this data is sourced, computed, and verified.