Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
said that they were gon na get back to me in 24-48 hours
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows said that they were gon na get back to me in 24-48 hours's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
said that they were gon na get back to me in 24-48 hours complaint mix by product
- I still 1 100.0% – 0% relief
How said that they were gon na get back to me in 24-48 hours's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I still can not transfer my Membership Rewards points from my AmEx account because the company refuses to adjust my account name to my full legal name. In your response | 1 |
Top States
| State | Complaints |
|---|---|
| and never did. It was now said that some form is being mailed to me and that I should complete it | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I closed my gold account and transferred my points to my corporate card. Several times have I called you attempting to change my name. I have filed out an online name change request | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About said that they were gon na get back to me in 24-48 hours
said that they were gon na get back to me in 24-48 hours has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After seve, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, said that they were gon na get back to me in 24-48 hours reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I still can not transfer my Membership Rewards points from my AmEx account because the company refuses to adjust my account name to my full legal name. In your response", and the single most common underlying issue is "I closed my gold account and transferred my points to my corporate card. Several times have I called you attempting to change my name. I have filed out an online name change request".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating said that they were gon na get back to me in 24-48 hours: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does said that they were gon na get back to me in 24-48 hours have?
said that they were gon na get back to me in 24-48 hours has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does said that they were gon na get back to me in 24-48 hours respond to complaints on time?
said that they were gon na get back to me in 24-48 hours has a 0% timely response rate to CFPB complaints.
What is the most common complaint about said that they were gon na get back to me in 24-48 hours?
The most common issue reported against said that they were gon na get back to me in 24-48 hours is "I closed my gold account and transferred my points to my corporate card. Several times have I called you attempting to change my name. I have filed out an online name change request" in the "I still can not transfer my Membership Rewards points from my AmEx account because the company refuses to adjust my account name to my full legal name. In your response" product category.
Read our methodology — how this data is sourced, computed, and verified.
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