CFPB · Single-product concentration
Roycroft Management
60 CFPB complaints · 95% in "Debt collection" · top issue Communication tactics.
Roycroft Management: 95% of 60 CFPB complaints sit in "Debt collection". Timely 21.7% · relief 1.7%. Allegations, not findings.
- Single-product concentration
- -80% filings 2015 to 2025
CFPB relief outcome brief
CCDB company roycroft-management
1.7% relief · 21.7% timely · 60 filings · Debt collection
Same-product relief peers
Nearest relief peer: Credit Card Receivables Fund Incorporated (1.7% relief)
Roycroft Management closes 1.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Roycroft Management's 60 filings include narrative text
66.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Roycroft Management complaint mix by product
- Debt collection 57 95.0% – 2% relief
- Payday loan, 1 1.7% – 0% relief
- Consumer Loan 1 1.7% – 0% relief
- Payday loan, 1 1.7% – 0% relief
How Roycroft Management's 60 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 57 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Consumer Loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Roycroft Management complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 23.3% of this company's filings
Roycroft Management falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -80% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 14 |
| TX | 9 |
| FL | 4 |
| OH | 4 |
| NJ | 3 |
| TN | 3 |
| VA | 2 |
| IL | 2 |
| MO | 2 |
| KS | 2 |
| MI | 2 |
| SC | 2 |
| WI | 2 |
| WA | 1 |
| NY | 1 |
| UT | 1 |
| IN | 1 |
| NM | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 18 |
| Took or threatened to take negative or legal action | 13 |
| False statements or representation | 6 |
| Threatened to contact someone or share information improperly | 6 |
| Taking/threatening an illegal action | 3 |
| Improper contact or sharing of info | 3 |
| Written notification about debt | 3 |
| Attempts to collect debt not owed | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Electronic communications | 1 |
| Received a loan you didn't apply for | 1 |
| Problems when you are unable to pay | 1 |
| Can't contact lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 5 | 80% |
| 2016 | 8 | 62.5% |
| 2017 | 9 | 44.4% |
| 2018 | 14 | 0% |
| 2019 | 18 | 0% |
| 2023 | 1 | 0% |
| 2024 | 4 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Roycroft Management filings cluster in one product
Roycroft Management's 60 logged complaints stay concentrated: only 19 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-01-22.
Roycroft Management answers 21.7% of complaints inside the CFPB's tracked window and closes 36.7% with a written explanation. 1.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Roycroft Management.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Roycroft Management: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 60.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 21.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Roycroft Management (21.7% timely; 1.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration