Total complaints
1
Filed since Nota
2026 data Public-data reference. official source
Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent's complaint history from CFPB public records. 1 consumers have filed complaints since Nota. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Nota
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent complaint mix by product
- Rocket Mortgage 1 100.0% – 0% relief
How Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Rocket Mortgage failed to disclose that XXXX XXXX would not be included on the new mortgage | 1 |
Top States
| State | Complaints |
|---|---|
| constituting a violation of privacy and credit reporting regulations. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| not the lending banker | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent
Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Nota, and the most recent logged activity is Notably, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Rocket Mortgage failed to disclose that XXXX XXXX would not be included on the new mortgage", and the single most common underlying issue is "not the lending banker".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent have?
Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent respond to complaints on time?
Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent?
The most common issue reported against Rocket Mortgage conducted both soft and hard credit checks on XXXX XXXX without his knowledge or consent is "not the lending banker" in the "Rocket Mortgage failed to disclose that XXXX XXXX would not be included on the new mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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