Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows RMS kept sending me requests for the exact documents that I had provided them in XX/XX/XXXX. Each tine's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How RMS kept sending me requests for the exact documents that I had provided them in XX/XX/XXXX. Each tine's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a letter from Reverse Mortgage Solutions dated XX/XX/XXXX that told me that I might be eligible for a HUD program for surviving spouses called the Mortgagee Optional Election Assignment '' | 1 |
| State | Complaints |
|---|---|
| I sent them exactly what they requested within the deadline that they placed in their letter. Again | 1 |
| Issue | Complaints |
|---|---|
| RMS said that I had to continue to pay the property taxes and insurance as a condition of being eligible for the HUD program. I quickly sent them back all the documents they requested in hopes of being able to continue to live in my home and care for my father. The documents I sent included my marriage certificate | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
RMS kept sending me requests for the exact documents that I had provided them in XX/XX/XXXX. Each tine has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After my h, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, RMS kept sending me requests for the exact documents that I had provided them in XX/XX/XXXX. Each tine reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter from Reverse Mortgage Solutions dated XX/XX/XXXX that told me that I might be eligible for a HUD program for surviving spouses called the Mortgagee Optional Election Assignment ''", and the single most common underlying issue is "RMS said that I had to continue to pay the property taxes and insurance as a condition of being eligible for the HUD program. I quickly sent them back all the documents they requested in hopes of being able to continue to live in my home and care for my father. The documents I sent included my marriage certificate".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating RMS kept sending me requests for the exact documents that I had provided them in XX/XX/XXXX. Each tine: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
RMS kept sending me requests for the exact documents that I had provided them in XX/XX/XXXX. Each tine has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
RMS kept sending me requests for the exact documents that I had provided them in XX/XX/XXXX. Each tine has a 0% timely response rate to CFPB complaints.
The most common issue reported against RMS kept sending me requests for the exact documents that I had provided them in XX/XX/XXXX. Each tine is "RMS said that I had to continue to pay the property taxes and insurance as a condition of being eligible for the HUD program. I quickly sent them back all the documents they requested in hopes of being able to continue to live in my home and care for my father. The documents I sent included my marriage certificate" in the "I received a letter from Reverse Mortgage Solutions dated XX/XX/XXXX that told me that I might be eligible for a HUD program for surviving spouses called the Mortgagee Optional Election Assignment ''" product category.
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