Total complaints
1
Filed since Sinc
2026 data Public-data reference. official source
RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform's complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Sinc
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform complaint mix by product
- Rushmore loan 1 100.0% – 0% relief
How RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Rushmore loan Management Services. '' Contrary to what it promised in this message | 1 |
Top States
| State | Complaints |
|---|---|
| and named it Rushmore Servicing. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| when the servicer of our first loan mortgage sold that mortgage to RLMS after its modification | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform
RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Sincerely, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Rushmore loan Management Services. '' Contrary to what it promised in this message", and the single most common underlying issue is "when the servicer of our first loan mortgage sold that mortgage to RLMS after its modification".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform have?
RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform respond to complaints on time?
RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform has a 0% timely response rate to CFPB complaints.
What is the most common complaint about RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform?
The most common issue reported against RLMS sold our two loans to Mr. Couper of Nationstar who set up a new servicing platform is "when the servicer of our first loan mortgage sold that mortgage to RLMS after its modification" in the "Rushmore loan Management Services. '' Contrary to what it promised in this message" product category.
Read our methodology — how this data is sourced, computed, and verified.
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