Total complaints
3
Filed since Issu
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows retroactive to the year the charge-off was recorded's complaint history from CFPB public records. 3 consumers have filed complaints since Issu. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Issu
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How retroactive to the year the charge-off was recorded's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| there is no legitimate documentation supporting the legal validity of this debt | 3 |
| State | Complaints |
|---|---|
| in compliance with IRS XXXX XXXX. A written explanation detailing the accounting treatment of the charge-off and whether it was claimed as a loss or remains collectible. Full documentation showing legal ownership | 3 |
| Issue | Complaints |
|---|---|
| a XXXX Cancellation of Debt form is legally required to be issued to the debtor and the IRS. Your company has failed to issue this document | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
retroactive to the year the charge-off was recorded has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Issu, and the most recent logged activity is Issues Ide, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, retroactive to the year the charge-off was recorded reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there is no legitimate documentation supporting the legal validity of this debt", and the single most common underlying issue is "a XXXX Cancellation of Debt form is legally required to be issued to the debtor and the IRS. Your company has failed to issue this document".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating retroactive to the year the charge-off was recorded: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
retroactive to the year the charge-off was recorded has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
retroactive to the year the charge-off was recorded has a 0% timely response rate to CFPB complaints.
The most common issue reported against retroactive to the year the charge-off was recorded is "a XXXX Cancellation of Debt form is legally required to be issued to the debtor and the IRS. Your company has failed to issue this document" in the "there is no legitimate documentation supporting the legal validity of this debt" product category.
Read our methodology — how this data is sourced, computed, and verified.