Total complaints
1
Filed since I sp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows resulting in unsatisfactory results.,,Healthcare Finance Direct LLC.,AZ,85017,,Consent provided,Web,2024-03-23,Closed with explanation,Yes,N/A,8589490's complaint history from CFPB public records. 1 consumers have filed complaints since I sp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I sp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How resulting in unsatisfactory results.,,Healthcare Finance Direct LLC.,AZ,85017,,Consent provided,Web,2024-03-23,Closed with explanation,Yes,N/A,8589490's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| representatives at XXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| and I asked if XXXX XXXX XXXX would settle for a lesser amount. I sent an email to XXXX financial direct compliance representatives XXXX XXXX and XXXX XXXX requesting a settlement due to the list of facts. I am still waiting to receive a response. I asked that the balance of this installment loan be forgiven and relieved of my financial obligation to Smile Direct CLUB and XXXX XXXX due to the financial burden of my treatment plan being abruptly discontinued. I have been advised that my loan payment is 30 days past due | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
resulting in unsatisfactory results.,,Healthcare Finance Direct LLC.,AZ,85017,,Consent provided,Web,2024-03-23,Closed with explanation,Yes,N/A,8589490 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I sp, and the most recent logged activity is I spoke to, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, resulting in unsatisfactory results.,,Healthcare Finance Direct LLC.,AZ,85017,,Consent provided,Web,2024-03-23,Closed with explanation,Yes,N/A,8589490 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "representatives at XXXX XXXX XXXX", and the single most common underlying issue is "and I asked if XXXX XXXX XXXX would settle for a lesser amount. I sent an email to XXXX financial direct compliance representatives XXXX XXXX and XXXX XXXX requesting a settlement due to the list of facts. I am still waiting to receive a response. I asked that the balance of this installment loan be forgiven and relieved of my financial obligation to Smile Direct CLUB and XXXX XXXX due to the financial burden of my treatment plan being abruptly discontinued. I have been advised that my loan payment is 30 days past due".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating resulting in unsatisfactory results.,,Healthcare Finance Direct LLC.,AZ,85017,,Consent provided,Web,2024-03-23,Closed with explanation,Yes,N/A,8589490: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
resulting in unsatisfactory results.,,Healthcare Finance Direct LLC.,AZ,85017,,Consent provided,Web,2024-03-23,Closed with explanation,Yes,N/A,8589490 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
resulting in unsatisfactory results.,,Healthcare Finance Direct LLC.,AZ,85017,,Consent provided,Web,2024-03-23,Closed with explanation,Yes,N/A,8589490 has a 0% timely response rate to CFPB complaints.
The most common issue reported against resulting in unsatisfactory results.,,Healthcare Finance Direct LLC.,AZ,85017,,Consent provided,Web,2024-03-23,Closed with explanation,Yes,N/A,8589490 is "and I asked if XXXX XXXX XXXX would settle for a lesser amount. I sent an email to XXXX financial direct compliance representatives XXXX XXXX and XXXX XXXX requesting a settlement due to the list of facts. I am still waiting to receive a response. I asked that the balance of this installment loan be forgiven and relieved of my financial obligation to Smile Direct CLUB and XXXX XXXX due to the financial burden of my treatment plan being abruptly discontinued. I have been advised that my loan payment is 30 days past due" in the "representatives at XXXX XXXX XXXX" product category.
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