Total complaints
8
Filed since Deta
2026 data Public-data reference. official source
respond
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows respond's complaint history from CFPB public records. 8 consumers have filed complaints since Deta. The company has a 0% timely response rate and has provided relief in 0% of cases.
8
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
Deta
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
respond complaint mix by product
- XXXX XXXX 3 37.5% – 0% relief
- which were 3 37.5% – 0% relief
- and throughout 1 12.5% – 0% relief
- Capital One 1 12.5% – 0% relief
How respond's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX failed to comply with its obligations under 15 U.S.C. 1666 ( a ) ( b ) ( c ) ( d ) | 3 |
| which were properly filed under the Fair Credit Reporting Act ( FCRA ). I have repeatedly called and sent my documents. Each time I am told something different one bureau says my FTC report is invalid | 3 |
| and throughout the business day on Monday | 1 |
| Capital One failed to comply with its obligations under 15 U.S.C. 1666 ( a ) ( b ) ( c ) ( d ) | 1 |
Top States
| State | Complaints |
|---|---|
| or correct disputed charges prior to charging off the account renders the charge-off itself defective and subject to reversal. | 4 |
| or correct my file constitutes a violation of the Fair Credit Reporting Act | 3 |
| or acknowledge their growing regulatory and legal exposure. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| a creditor is required to acknowledge the dispute within 30 days | 4 |
| even though I have sent it multiple times. Whenever I ask to speak with a supervisor | 3 |
| XXXX XXXX demonstrated continued disregard for the urgency and gravity of this matter. They were notified by email and CFPB alerts of time-sensitive filings | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About respond
respond has accumulated 8 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Deta, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, respond reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX failed to comply with its obligations under 15 U.S.C. 1666 ( a ) ( b ) ( c ) ( d )", and the single most common underlying issue is "a creditor is required to acknowledge the dispute within 30 days".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating respond: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does respond have?
respond has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does respond respond to complaints on time?
respond has a 0% timely response rate to CFPB complaints.
What is the most common complaint about respond?
The most common issue reported against respond is "a creditor is required to acknowledge the dispute within 30 days" in the "XXXX XXXX failed to comply with its obligations under 15 U.S.C. 1666 ( a ) ( b ) ( c ) ( d )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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