Total complaints
1
Filed since Anot
2026 data Public-data reference. official source
rescinding the charges
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows rescinding the charges's complaint history from CFPB public records. 1 consumers have filed complaints since Anot. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Anot
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
rescinding the charges complaint mix by product
- along with 1 100.0% – 0% relief
How rescinding the charges's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| along with XXXX other charges posted on XX/XX/XXXX. I called Citibank fraud department to make them aware and a representative told me that there was nothing to be done at that time | 1 |
Top States
| State | Complaints |
|---|---|
| re-issuing temporary credits again after I would call or fax in more information more information in my favor explaining why these charges were not mine. Just to have these charges put back onto my Citibank account again. I received a letter in the mail recently stating the investigation of these fraudulent charges were final on XX/XX/XXXX and Citibank has determined these are my charges. I called Citibank right away and spoke with a representative. She stated that the letter is customary and is sent out to everyone with disputes that are pending if Citibank does not get the paperwork back returned with the additional questions they're requiring. I told the representative I didn't receive any paperwork in the mail except for the letter stating the fraud charges are final are and are my responsibility | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I can call back at that time and follow up with the fraud dept. Because I did have my credit card in my possession and did not let anyone borrow it | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About rescinding the charges
rescinding the charges has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Anot, and the most recent logged activity is Another ch, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, rescinding the charges reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "along with XXXX other charges posted on XX/XX/XXXX. I called Citibank fraud department to make them aware and a representative told me that there was nothing to be done at that time", and the single most common underlying issue is "I can call back at that time and follow up with the fraud dept. Because I did have my credit card in my possession and did not let anyone borrow it".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating rescinding the charges: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does rescinding the charges have?
rescinding the charges has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does rescinding the charges respond to complaints on time?
rescinding the charges has a 0% timely response rate to CFPB complaints.
What is the most common complaint about rescinding the charges?
The most common issue reported against rescinding the charges is "I can call back at that time and follow up with the fraud dept. Because I did have my credit card in my possession and did not let anyone borrow it" in the "along with XXXX other charges posted on XX/XX/XXXX. I called Citibank fraud department to make them aware and a representative told me that there was nothing to be done at that time" product category.
Read our methodology — how this data is sourced, computed, and verified.
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