Total complaints
1
Filed since My c
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows required to be treated as the borrower.'s complaint history from CFPB public records. 1 consumers have filed complaints since My c. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My c
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How required to be treated as the borrower.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| grammatically incorrect response I received as to why my property was being foreclosed on is that PHH/OCWEN denied the modification agreement I signed in XXXX of XXXX because I had not agreed to assume the mortgage after my husband died. I did sign an assumption agreement at the same time that I signed the modification agreement | 1 |
| Issue | Complaints |
|---|---|
| or the payments made under it | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
required to be treated as the borrower. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My c, and the most recent logged activity is My conclus, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, required to be treated as the borrower. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "grammatically incorrect response I received as to why my property was being foreclosed on is that PHH/OCWEN denied the modification agreement I signed in XXXX of XXXX because I had not agreed to assume the mortgage after my husband died. I did sign an assumption agreement at the same time that I signed the modification agreement", and the single most common underlying issue is "or the payments made under it".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating required to be treated as the borrower.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
required to be treated as the borrower. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
required to be treated as the borrower. has a 0% timely response rate to CFPB complaints.
The most common issue reported against required to be treated as the borrower. is "or the payments made under it" in the "grammatically incorrect response I received as to why my property was being foreclosed on is that PHH/OCWEN denied the modification agreement I signed in XXXX of XXXX because I had not agreed to assume the mortgage after my husband died. I did sign an assumption agreement at the same time that I signed the modification agreement" product category.
Read our methodology — how this data is sourced, computed, and verified.