Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows requests to submit documentation that had already been submitted's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How requests to submit documentation that had already been submitted's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I submitted the first claim on XX/XX/XXXX along with all of the supporting documentation ( itemized receipts | 1 |
| State | Complaints |
|---|---|
| contradictory guidance from different Chase Card Benefits Customer Service Agents etc. ). I also spoke to the Chase Sapphire Executive Office liaison on XX/XX/XXXX to update her with new information that I had received related to my Chase Card Benefits Purchase Protection Claim. I indicated that the 2nd and 3rd Claim that I had filed under the guidance of a customer service agent had been closed because they were duplicates '' and that I was now being requested to create a spreadsheet '' that contained every single purchase one of the 393 purchases with dates | 1 |
| Issue | Complaints |
|---|---|
| a signed statement about the Fire Incident | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
requests to submit documentation that had already been submitted has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After spea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, requests to submit documentation that had already been submitted reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I submitted the first claim on XX/XX/XXXX along with all of the supporting documentation ( itemized receipts", and the single most common underlying issue is "a signed statement about the Fire Incident".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating requests to submit documentation that had already been submitted: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
requests to submit documentation that had already been submitted has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
requests to submit documentation that had already been submitted has a 0% timely response rate to CFPB complaints.
The most common issue reported against requests to submit documentation that had already been submitted is "a signed statement about the Fire Incident" in the "I submitted the first claim on XX/XX/XXXX along with all of the supporting documentation ( itemized receipts" product category.
Read our methodology — how this data is sourced, computed, and verified.