request for confirmation input by call intake * XX/XX/XXXX - Filled out Declaration of Unauthorized Endorsement - for an Altered check * Getting a callback to verify this form 1 - 2 days for my callback * Call by Tuesday if I havent heard from Citizens * Need to print documentation before mailing it * XX/XX/XXXX - Request for documentation submitted- this will be mailed out to me * Email is impossible. * XX/XX/XXXX - Paper copies mailed in to confirm receipt e * Asked to escalate to a supervisor * XX/XX/XXXX XXXX XXXX Call center for Citizens Bank * Before XXXX XXXX on XX/XX/XXXX

What the CFPB Record Shows About request for confirmation input by call intake * XX/XX/XXXX - Filled out Declaration of Unauthorized Endorsement - for an Altered check * Getting a callback to verify this form 1 - 2 days for my callback * Call by Tuesday if I havent heard from Citizens * Need to print documentation before mailing it * XX/XX/XXXX - Request for documentation submitted- this will be mailed out to me * Email is impossible. * XX/XX/XXXX - Paper copies mailed in to confirm receipt e * Asked to escalate to a supervisor * XX/XX/XXXX XXXX XXXX Call center for Citizens Bank * Before XXXX XXXX on XX/XX/XXXX

request for confirmation input by call intake * XX/XX/XXXX - Filled out Declaration of Unauthorized Endorsement - for an Altered check * Getting a callback to verify this form 1 - 2 days for my callback * Call by Tuesday if I havent heard from Citizens * Need to print documentation before mailing it * XX/XX/XXXX - Request for documentation submitted- this will be mailed out to me * Email is impossible. * XX/XX/XXXX - Paper copies mailed in to confirm receipt e * Asked to escalate to a supervisor * XX/XX/XXXX XXXX XXXX Call center for Citizens Bank * Before XXXX XXXX on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Cont, and the most recent logged activity is Context fr, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, request for confirmation input by call intake * XX/XX/XXXX - Filled out Declaration of Unauthorized Endorsement - for an Altered check * Getting a callback to verify this form 1 - 2 days for my callback * Call by Tuesday if I havent heard from Citizens * Need to print documentation before mailing it * XX/XX/XXXX - Request for documentation submitted- this will be mailed out to me * Email is impossible. * XX/XX/XXXX - Paper copies mailed in to confirm receipt e * Asked to escalate to a supervisor * XX/XX/XXXX XXXX XXXX Call center for Citizens Bank * Before XXXX XXXX on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I wrote and mailed a check to XXXX XXXX in XXXX New York ( a wedding venue ) in the amount of {$9200.00} for the deposit for my wedding. The check was made out to XXXX XXXX. On XX/XX/XXXX", and the single most common underlying issue is "washed the check".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating request for confirmation input by call intake * XX/XX/XXXX - Filled out Declaration of Unauthorized Endorsement - for an Altered check * Getting a callback to verify this form 1 - 2 days for my callback * Call by Tuesday if I havent heard from Citizens * Need to print documentation before mailing it * XX/XX/XXXX - Request for documentation submitted- this will be mailed out to me * Email is impossible. * XX/XX/XXXX - Paper copies mailed in to confirm receipt e * Asked to escalate to a supervisor * XX/XX/XXXX XXXX XXXX Call center for Citizens Bank * Before XXXX XXXX on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.