Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows representative pulled up all transaction to re-enter as disputed transactions for XXXX to review. And advised they should review in 3-5 days and contact me if they need any further information. USAA Representative ( XXXX ) Submitted CASES # Case # XXXX Case # XXXX Case # XXXX NO RESPONSE XXXX received statement with adjusted balance reversing some fraud charges's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How representative pulled up all transaction to re-enter as disputed transactions for XXXX to review. And advised they should review in 3-5 days and contact me if they need any further information. USAA Representative ( XXXX ) Submitted CASES # Case # XXXX Case # XXXX Case # XXXX NO RESPONSE XXXX received statement with adjusted balance reversing some fraud charges's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| returned it to USAA with statement | 1 |
| State | Complaints |
|---|---|
| but a balance remained | 1 |
| Issue | Complaints |
|---|---|
| there should be absolutely XXXX charges ; any and all charges are fraud. '' XX/XX/XXXX Contacted USAA Customer service submitted manual dispute fraud charges NO RESPONSE XX/XX/XXXX- waited 5 days no results told to wait for next statement NO RESPONSE XXXX- waited 5 days no results told to wait for next statement NO RESPONSE XXXX- called USAA Customer service re-submitted manual dispute again NO RESPONSE XX/XX/XXXX USAA Customer service re submitted manual dispute again NO RESPONSE XX/XX/XXXX submit mail dispute with payment stub disputing entire bill XXXX NO RESPONSE XX/XX/XXXX called USAA Fraud line reported incident again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
representative pulled up all transaction to re-enter as disputed transactions for XXXX to review. And advised they should review in 3-5 days and contact me if they need any further information. USAA Representative ( XXXX ) Submitted CASES # Case # XXXX Case # XXXX Case # XXXX NO RESPONSE XXXX received statement with adjusted balance reversing some fraud charges has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX USAA , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, representative pulled up all transaction to re-enter as disputed transactions for XXXX to review. And advised they should review in 3-5 days and contact me if they need any further information. USAA Representative ( XXXX ) Submitted CASES # Case # XXXX Case # XXXX Case # XXXX NO RESPONSE XXXX received statement with adjusted balance reversing some fraud charges reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "returned it to USAA with statement", and the single most common underlying issue is "there should be absolutely XXXX charges ; any and all charges are fraud. '' XX/XX/XXXX Contacted USAA Customer service submitted manual dispute fraud charges NO RESPONSE XX/XX/XXXX- waited 5 days no results told to wait for next statement NO RESPONSE XXXX- waited 5 days no results told to wait for next statement NO RESPONSE XXXX- called USAA Customer service re-submitted manual dispute again NO RESPONSE XX/XX/XXXX USAA Customer service re submitted manual dispute again NO RESPONSE XX/XX/XXXX submit mail dispute with payment stub disputing entire bill XXXX NO RESPONSE XX/XX/XXXX called USAA Fraud line reported incident again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating representative pulled up all transaction to re-enter as disputed transactions for XXXX to review. And advised they should review in 3-5 days and contact me if they need any further information. USAA Representative ( XXXX ) Submitted CASES # Case # XXXX Case # XXXX Case # XXXX NO RESPONSE XXXX received statement with adjusted balance reversing some fraud charges: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
representative pulled up all transaction to re-enter as disputed transactions for XXXX to review. And advised they should review in 3-5 days and contact me if they need any further information. USAA Representative ( XXXX ) Submitted CASES # Case # XXXX Case # XXXX Case # XXXX NO RESPONSE XXXX received statement with adjusted balance reversing some fraud charges has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
representative pulled up all transaction to re-enter as disputed transactions for XXXX to review. And advised they should review in 3-5 days and contact me if they need any further information. USAA Representative ( XXXX ) Submitted CASES # Case # XXXX Case # XXXX Case # XXXX NO RESPONSE XXXX received statement with adjusted balance reversing some fraud charges has a 0% timely response rate to CFPB complaints.
The most common issue reported against representative pulled up all transaction to re-enter as disputed transactions for XXXX to review. And advised they should review in 3-5 days and contact me if they need any further information. USAA Representative ( XXXX ) Submitted CASES # Case # XXXX Case # XXXX Case # XXXX NO RESPONSE XXXX received statement with adjusted balance reversing some fraud charges is "there should be absolutely XXXX charges ; any and all charges are fraud. '' XX/XX/XXXX Contacted USAA Customer service submitted manual dispute fraud charges NO RESPONSE XX/XX/XXXX- waited 5 days no results told to wait for next statement NO RESPONSE XXXX- waited 5 days no results told to wait for next statement NO RESPONSE XXXX- called USAA Customer service re-submitted manual dispute again NO RESPONSE XX/XX/XXXX USAA Customer service re submitted manual dispute again NO RESPONSE XX/XX/XXXX submit mail dispute with payment stub disputing entire bill XXXX NO RESPONSE XX/XX/XXXX called USAA Fraud line reported incident again" in the "returned it to USAA with statement" product category.
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