Total complaints
9
Filed since Acco
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows report's complaint history from CFPB public records. 9 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
9
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How report's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| all ambiguities must be resolved against you | 3 |
| I've become very informed of my rights. As long as you will kindly relate the message to your team | 1 |
| title | 1 |
| I mailed a written dispute letter to all three major credit bureaus ( XXXX XXXX XXXX XXXX ) demanding a full reinvestigation of this account under the Fair Credit Reporting Act ( FCRA ). As of today | 1 |
| extortion of money | 1 |
| letters | 1 |
| I mailed formal dispute letters to XXXX | 1 |
| State | Complaints |
|---|---|
| or threaten adverse action on this contract | 3 |
| or information under this chapter or any rule or regulation thereunder without just cause to hinder | 1 |
| or otherwise enforce the account. Failure to provide proof of assignment or ownership XXXX constitute grounds to require deletion of adverse information and cease all collection activity. | 1 |
| or transmit any of my personal information. I never signed any loan documents | 1 |
| or statement of such bank | 1 |
| or verify this account without validation constitutes a willful violation of the FDCPA ( 15 U.S.C. 1692c ) and may result in legal action. | 1 |
| or collect on this account. | 1 |
| Issue | Complaints |
|---|---|
| consumer-understandable disclosuresconstitutes constructive fraud and a breach of the duty of good faith ( XXXX. XXXX | 2 |
| pursuant to 15 USC subsection 78t | 1 |
| provide a complete and unredacted copy of the purchase agreement or assignment between the original creditor and your entity ( LVNV Funding or Resurgent Capital ) | 1 |
| I have received no validation | 1 |
| consumer-understandable disclosuresconstitutes constructive fraud and a breach of the duty of good faith ( U.C.C. 1-304 | 1 |
| while facilitating illegal negative amortization. A practice specifically outlawed by 18 U.S. Code 1005 - Bank entries | 1 |
| including communications to my home | 1 |
| and XXXX regarding this account. GLA Collections has failed to validate the debt or provide any written response. This delay violates multiple sections of the Fair Credit Reporting Act | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
report has accumulated 9 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is XXXX. Dema, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, report reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "all ambiguities must be resolved against you", and the single most common underlying issue is "consumer-understandable disclosuresconstitutes constructive fraud and a breach of the duty of good faith ( XXXX. XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating report: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
report has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
report has a 0% timely response rate to CFPB complaints.
The most common issue reported against report is "consumer-understandable disclosuresconstitutes constructive fraud and a breach of the duty of good faith ( XXXX. XXXX" in the "all ambiguities must be resolved against you" product category.
Read our methodology — how this data is sourced, computed, and verified.