Total complaints
9
Filed since ( b
2026 data Public-data reference. official source
relevant
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows relevant's complaint history from CFPB public records. 9 consumers have filed complaints since ( b . The company has a 0% timely response rate and has provided relief in 0% of cases.
9
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
( b
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
relevant complaint mix by product
- collections 3 33.3% – 0% relief
- a consumer 2 22.2% – 0% relief
- except as 1 11.1% – 0% relief
- as someone 1 11.1% – 0% relief
- has also 1 11.1% – 0% relief
- Truist is 1 11.1% – 0% relief
How relevant's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| collections | 3 |
| a consumer reporting agency may make the disclosures required under 609 [ 1681g ] The Privacy Act of 1974 The Privacy Act of 1974 is a federal law that governs our collection and use of records we maintain on you in a system of records. A system of records is any grouping of information about an individual under the control of a Federal agency from which information is retrievable by personal identifiers | 2 |
| except as provided under State law | 1 |
| as someone who had had accounts and mortgages and home equity loans with this bank over more than twenty years. I emphasized that although it would be easy to give her a reason for requesting a payment from my account | 1 |
| has also violated my privacy right according to : The Privacy Act of 1974 is a federal law that governs our collection and use of records we maintain on you in a system of records. A system of records is any grouping of information about an individual under the control of a Federal agency from which information is retrievable by personal identifiers | 1 |
| Truist is violating my privacy according to The Privacy Act of 1974 is a federal law that governs our collection and use of records we maintain on you in a system of records. A system of records is any grouping of information about an individual under the control of a Federal agency from which information is retrievable by personal identifiers | 1 |
Top States
| State | Complaints |
|---|---|
| timely or complete ; and the right to be protected against unwarranted invasion of their privacy resulting from the collection | 4 |
| and verifiable. Maintaining old or incorrect addresses constitutes a violation of FRA 609 ( a ) ( 1 ) | 3 |
| timely | 1 |
| account-specific information I had already provided made perfect sense for that purpose | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| social security number | 4 |
| and derogatory items that do don't reflect my current or accurate residential history and may have been added by third parties without my consent. Under FCRA 604 ( a ) ( 2 ) and 607 ( b ) | 3 |
| I have identified the following entities XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I expect immediate action to address these promotional inquiries | 1 |
| to my own sister ( who also already has a XXXX account with her bank ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About relevant
relevant has accumulated 9 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( b , and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, relevant reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "collections", and the single most common underlying issue is "social security number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating relevant: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does relevant have?
relevant has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does relevant respond to complaints on time?
relevant has a 0% timely response rate to CFPB complaints.
What is the most common complaint about relevant?
The most common issue reported against relevant is "social security number" in the "collections" product category.
Read our methodology — how this data is sourced, computed, and verified.
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