Total complaints
91
Filed since ( b
2026 data Public-data reference. official source
relevancy
91 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
91 consumer complaints filed with the CFPB
This profile shows relevancy's complaint history from CFPB public records. 91 consumers have filed complaints since ( b . The company has a 0% timely response rate and has provided relief in 0% of cases.
91
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
33
States Active
( b
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
relevancy complaint mix by product
- the Fair 36 49.3% – 0% relief
- 15 U.S.C. 11 15.1% – 0% relief
- personnel 6 8.2% – 0% relief
- I am 6 8.2% – 0% relief
- It is 6 8.2% – 0% relief
- under 15 5 6.8% – 0% relief
- XXXX XXXX 3 4.1% – 0% relief
How relevancy's 91 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the Fair Credit Reporting Act states consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 36 |
| 15 U.S.C. 1681 et seq. | 11 |
| personnel | 6 |
| I am a federally protected consumer and I have a right to privacy. Not granting me my rights is in direct violation of 15 USC 1681 and all its subsections. 15 U.S. Code 1681 - Congressional findings and statement of purpose ( a ) ACCURACY AND FAIRNESS OF CREDIT REPORTING ( b ) REASONABLE PROCEDURES It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 6 |
| It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 6 |
| under 15 U.S. Code 1681 Congressional findings and statement of purpose ( a ) Accuracy and fairness of credit reporting The Congress makes the following findings : ( 1 ) The banking system is dependent upon fair and accurate reporting. Inaccurate credit reports directly impair the efficiency of the banking system | 5 |
| XXXX XXXX XXXX XXXX | 3 |
| which requires that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 3 |
| 15 U.S.C. 1681 et seq. was enacted to require the consumer reporting agencies to adopt reasonable procedures for meeting the needs of commerce for consumer credit | 3 |
| it clearly states that your reporting agency must follow these Reasonable procedures : require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 2 |
| TX XXXX 15 U.S. Code 1681 - Congressional findings and statement of purpose ( b ) REASONABLE PROCEDURES It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 2 |
| which is a direct violation of the Fair Credit Reporting Act. 15 U.S. Code 1681- Congressional findings and statement of purpose ( b ) Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| but how is possible that the open and close date and the last payment date is inaccurate this is grounds for removal. They also violated my rights under : XXXX XXXX : # XXXXXXXX XXXX XXXXXXXX XXXX XXXX. Congressional findings and statement of purpose ( a ) Accuracy and fairness of credit reporting ( b ) Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| consumer reporting agencies are required to adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| The Fair Credit Reporting Act ( FCRA ) requires that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system.consumer reporting agencies must adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| but how is possible that the open and close date and the last payment date is inaccurate this is grounds for removal. They also violated my rights under : XXXX XXXX : # XXXX XXXX XXXX XXXX XXXX Congressional findings and statement of purpose ( a ) Accuracy and fairness of credit reporting ( b ) Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| et seq. | 1 |
Top States
| State | Complaints |
|---|---|
| and proper utilization of such information in accordance with the requirements of this subchapter. | 46 |
| and proper utilization of such information in accordance with the requirements of this subchapter | 5 |
| and proper utilization of such information in accordance with the requirements of this subchapter. 15 USC 1681e ( b ) ( b ) ACCURACY OF REPORT Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. | 3 |
| and proper utilization of such information in accordance with the requirements. Experian did not meet those requirements and has shown a failure to properly verify the information it furnishes. | 3 |
| and proper utilization of such information. 15 U.S.C. 1681 ( b ). | 3 |
| and proper utilization of such information in accordance with the requirements of this subchapt,,EQUIFAX | 2 |
| and proper utilization of such information in accordance. | 2 |
| and proper utilization of such information in accordance with the requirements of this subchapter The current personal information being furnished is inaccurate | 2 |
| and proper utilization of such information in accordance with the requirements of this subchapter. 15 U.S. Code 1681e - Compliance procedures ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. The investigation did not verify the accuracy and completeness of the accounts. 15 U.S. Code 1681i - Procedure in case of disputed accuracy ( 3 ) ( C ) Contents of notice A notice under subparagraph ( B ) shall include ( i ) the reasons for the determination under subparagraph ( A ) ; and ( ii ) identification of any information required to investigate the disputed information | 1 |
| and proper utilization of consumer information include : Consumer reporting agencies must follow reasonable procedures to assure the maximum possible accuracy of consumer reports. Ive listed below some inaccuracy that I found with this account -The date opened is different from Transunion- It's a violation because all three are not consistent `An account that has a payment status of collection/chargeoff should not have a past due amount-its a violation -The comments sections are commenting different comments | 1 |
| and proper utilization of such information in accordance with the requirements of this subchapter. 15 USC 1681e ( b ) ( b ) ACCURACY OF REPORT Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. XXXX v. XXXX XXXX XXXX XXXX XXXX. The Bureau and the FTC filed an amicus brief with the XXXX XXXX XXXX XXXX for the XXXX XXXX arguing that the Fair Credit Reporting Acts requirement that consumer reporting companies investigate consume,,EQUIFAX | 1 |
| and proper utilization of such information in accordance with the requirements of this subchapt,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33024,,Consent provided,Web,2021-09-14,Closed with non-monetary relief,Yes,N/A,4717650 | 1 |
| and proper utilization of consumer information include : Consumer reporting agencies must follow reasonable procedures to assure the maximum possible accuracy of consumer reports. Ive listed below some inaccuracy that I found with this account -The date opened is different from XXXXIt 's a violation because all three are not consistent -The number of months is different from Equifax- It's a violation because all three are not consistent `An account that has a payment status of collection/chargeoff should not have a past due amount-its a violation -The last reported date is different from XXXX and Equifax- It's a violation because all three are not consistent XXXXThe comments sections are commenting different comments | 1 |
| and proper utilization of such information in accordance with the requirements of this subchapter. Under Title 15 US Code 1692c ( c ) | 1 |
| and proper utilization of such information in accordance with the requirements of this subchapter. 15 USC 1681e ( b ) ( b ) ACCURACY OF REPORT Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. XXXX v. Experian Information Solutions | 1 |
| and proper utilization of consumer information include : Consumer reporting agencies must follow reasonable procedures to assure the maximum possible accuracy of consumer reports. Ive listed below some inaccuracy that I found with this account -The open date is different from XXXX XXXX -It 's a violation because all three are not consistent -The high credit is different from XXXX- It's a violation because all three are not consistent -The last reported is different from XXXX and XXXX -It 's a violation because all three are not consistent -The 'date last active ' is different from XXXX and XXXX-It 's a violation because all three are not consistent The 'date of last payment is different from XXXX and XXXX 's a violation because all three are not consistent As far as the payment history is concerned | 1 |
| and proper utilization of consumer information include : Consumer reporting agencies must follow reasonable procedures to assure the maximum possible accuracy of consumer reports. Ive listed below some inaccuracy that I found with this account -The account type is different from Equifax XXXX Equifax has no account type- It's a violation because all three are not consistent -The date opened is different from Equifax- It's a violation because all three are not consistent -The high credit is different from XXXX 's a violation because all three are not consistent -`An account that has a payment status of collection/chargeoff should not have a past due amount-its a violation -The last reported date is different from Equifax- It's a violation because all three are not consistent -The comments sections are commenting different comments | 1 |
| and proper utilization of such information. I believe that the sharing of my personal information without my consent violates these principles. | 1 |
| and proper utilization of consumer information include : Consumer reporting agencies must follow reasonable procedures to assure the maximum possible accuracy of consumer reports. Ive listed below some inaccuracy that I found with this account -The open date is different from XXXX XXXX -It 's a violation because all three are not consistent -The credit limit is different from XXXX-It 's a violation because all three are not consistent -The last reported is different from XXXXIt 's a violation because all three are not consistent -The 'date last active ' is different from XXXX and XXXXIt 's a violation because all three are not consistent The 'date of last payment is different from XXXXIt 's a violation because all three are not consistent This account was charged off on the following the date ( XX/XX/year> ) Since the account has repeatedly been updated as charged off every month. This is an update in the payment history. A charge-off account should never include an active payment history. This inaccurate information falsely manipulates the statute of limitations. | 1 |
| and proper XXXX. The requirements include disclosure of sources of information and recipients of consumer XXXX. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| insurance | 70 |
| personnel | 12 |
| and other information in a manner | 4 |
| personnel. Insurance | 3 |
| and other information in a manner which is fair and equitable to the consumer and the consumer reporting agencies | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About relevancy
relevancy has accumulated 91 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 91 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( b , and the most recent logged activity is XXXX XXXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, relevancy reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the Fair Credit Reporting Act states consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit", and the single most common underlying issue is "insurance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating relevancy: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does relevancy have?
relevancy has received 91 consumer complaints filed with the Consumer Financial Protection Bureau.
Does relevancy respond to complaints on time?
relevancy has a 0% timely response rate to CFPB complaints.
What is the most common complaint about relevancy?
The most common issue reported against relevancy is "insurance" in the "the Fair Credit Reporting Act states consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit" product category.
Read our methodology — how this data is sourced, computed, and verified.
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